- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Experience
- 1+ years
- Closing date
- Today
- Source
- CareersPage
Description
Work Setup: Monday to Friday
Location: Makati
Industry: Events
Key Responsibilities:
- Diagnose and resolve technical issues involving hardware, software, networks, storage systems, and end-user devices.
- Install, configure, maintain, and upgrade IT hardware, software, and related systems.
- Manage user accounts, access permissions, IT assets, inventory, and technical documentation.
- Coordinate with external vendors, service providers, and internal teams to address IT-related concerns and requirements.
- Support the implementation and maintenance of IT security practices, policies, and initiatives.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
- At least 1 year of experience in IT support, technical support, help desk, or a related role.
- Working knowledge of Windows and Mac operating systems, computer hardware, networking, and Google Workspace.
- Strong troubleshooting, analytical, and problem-solving skills with a systematic approach to resolving technical issues.
- Service-oriented with strong communication and interpersonal skills, and a commitment to providing responsive, user-focused technical support.