Client Engagement Manager

Overview

As a Client Engagement Manger at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. You'll be responsible for helping to drive growth between Epsilon and other Publicis agencies, retention and revenue through exceptional service and strategic execution. The role is highly collaborative, working with Publicis agencies as well as internal cross teams internally plus working alongside your client to deliver the best-in-class objective-based solutions.

Responsibilities

• As a Client Engagement Manager, you will join our Audience Media team, which collaborates closely with Publicis Groupe agencies. Your primary responsibilities will involve supporting and working alongside our Client Engagement team to deliver top-notch solutions and services to our expanding Starcom and Publicis client portfolio. 
• You will be in charge managing audience media business across Epsilon and Publicis by building relationships, educating client teams, cross selling products and servicing current accounts.
• You'll have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer-to-peer learning.
• This role will help you develop skills in Digital MarTech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon’s success across Publicis and your own professional development.

Qualifications

• What you’ll bring with you:
  • Commercially driven mindset with an eagerness to identify opportunities for growth and contribute to business success.
  • Strong organizational skills with an ability to manage time effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in digital marketing and a passion for big data and technology.
  • Ability to think analytically and tell data-driven stories.
• Why you might stand out from other talent:
  • 3+ years of client services/sales/agency experience.
  • Interest in Adtech, Martech, SaaS.
  • A consultative approach to problem-solving and strategy development.
  • A drive for continual learning, personal development, and process improvement.
  • Improving and adapting in a fast-evolving industry in Digital Media.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information

When You Join Us, We’ll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

 

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

 

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

 

Because You Matter

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. 

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