Assistant General Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Summary 
The Assistant General Manager (AGM) functions in conjunction with and in the short-term absence of the General Manager (GM) as the professional-in-charge of the specific asset(s) under management.  The AGM is responsible for all aspects of client and tenant satisfaction.  Of specific importance is working with the Property Manager (PM) or GM in achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.). 
 

Duties and Responsibilities 

• Oversee the management, supervision, and professional development of the Property Administrator and ensuring 100% compliance with Jones Lang LaSalle IPMP process. 

• Represent JLL in the local and regional business and real estate community in order to promote JLL’s reputation and capabilities to prospective tenants and clients. 

• Assists with the preparation and review of the annual jurisdictional forms and filings as required.  (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, Baseball tax, etc) 

• Supports the Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process.  

• Reviews and approves purchases of supplies and equipment in accordance with client budgets and established parameters. 

• Responsible for compliance with development, revision and implementation of property manuals and on-line systems.  

• Works with Client Accounting Services (CAS) to manage the accounting process fully and directs on-site bookkeeping functions and collection process.  Oversees the development and revision of written accounting procedures for the office.    

• Prepares and reviews financial documents pertaining to all building operations.  These include but are not limited to: tenant billing processes, occupancy rates, dates of lease expirations, financial reporting for client monthly and ensures quarterly and annual compliance with financial documents.   Report to General Manager any variances, concerns and projections needed to sustain building operations. 

• Inspects facilities and equipment to determine extent of service and equipment required.  Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings. 

• Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement.  

• Draft contracts within 24-48 hours, conduct follow-up with vendor for return of contract in a timely manner.  Pulling together mandated contract package documents for review and signature by GM.  Forward and track as needed for communication and compliance. 

• Competitively bids and prepares all service contracts to assure high quality and cost effective services.  Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Vice President for execution. 

• Work to ensure that emergency evacuation procedures are in place and life safety systems are operating effectively and that 4-Sight is kept updated on a regular basis. 

• Maintains role as primary/secondary contact for tenants relative to tenant service requests.  Proactively meets with tenant representatives on scheduled basis.  Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact. 

• Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review. 

• Overseas, communication and management the tenant move-in/move-out process to minimize disruption to established tenants. 

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• Manages the development, of the Property Administrator and is the key point of contact with tenants.

Requirements 

• Preferred Associate or bachelor’s degree.

• 3+ years of commercial property management experience including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration. 

• Must be able to obtain the required real estate license within your jurisdiction within the first six months of employment. 

Highly Desirable Attributes 

• Must be able to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.  

• Ability to effectively present information and respond to questions from senior level management, clients,  tenants, vendors, peers and the general public. 

• Ability to define and resolve complex issues and resolve with practical concrete business minded solutions 

• Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client.  

• Capable of managing construction projects such as tenant improvements, restroom renovations and major repair and maintenance projects, etc. 

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

77,000.00 – 93,500.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Edina, MN

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.