Group Quality Manager

At ETEL, we’re committed to delivering reliable, high-quality solutions for our customers — and quality excellence is critical to how we operate across our global business.

In this role, you’ll lead and shape the Group’s quality strategy, ensuring consistent standards, strong performance, and a culture of continuous improvement across all manufacturing and distribution sites.

We’re looking for a senior leader who can connect quality, operations, and strategy — driving real impact through strong systems, data-led insights, and high-performing teams.

About the role

As Group Quality Manager, you’ll be accountable for defining, governing, and continuously improving quality across the ETEL Group.

Reporting to the General Manager – Operational Excellence, you’ll lead the development of group-wide quality systems, embed continuous improvement practices, and ensure alignment across regions — enabling consistent product quality and reliable operational performance.

This is a high-impact leadership role with global oversight, working closely with senior leaders across Manufacturing, Engineering, Supply Chain, and beyond.

What you’ll be doing

• Defining and leading the group quality strategy across manufacturing and distribution sites

• Establishing standardised quality systems, frameworks, and governance across regions

• Ensuring alignment with ISO standards and regulatory requirements, including audit programmes

• Driving performance against quality KPIs (e.g. cost of poor quality, warranty, defect rates)

• Embedding structured problem-solving and continuous improvement practices (RCA, 8D, CAPA)

• Leading group-wide continuous improvement initiatives and capability uplift

• Strengthening supplier quality and working cross-functionally to manage risk

• Building and leading a high-performing, multi-site quality and CI function

What you’ll bring

• Significant quality leadership experience within manufacturing or industrial environments

• Proven experience operating across multiple sites or regions

• Strong understanding of quality systems, ISO standards, and manufacturing processes

• Experience driving quality performance, continuous improvement, and cultural change

• Strong analytical and problem-solving capability, with the ability to use data to drive decisions

• Strong stakeholder engagement, influence, and communication skills

Desirable:

• Degree in Engineering, Quality Management, or a related field

• Certifications such as Six Sigma (Green/Black Belt), CQE, or Quality Auditor

• Experience with quality tools (e.g. FMEA, SPC, CAPA, 8D, RCA) and digital quality systems

What sets you apart

• You think strategically and align quality with business outcomes

• You connect quality to operational performance and delivery excellence

• You influence effectively across sites, functions, and leadership teams

• You use data and insight to drive meaningful improvement

• You lead change and embed sustainable ways of working

• You take ownership and deliver results with clarity and accountability

Why ETEL

At ETEL, you’ll be part of a business that values collaboration, innovation, and continuous improvement. This is an opportunity to shape how quality is embedded across a global organisation and play a key role in driving operational excellence and customer outcomes.

We’re committed to creating an environment where people can do their best work and feel proud of the contribution they make. We also believe in building an inclusive workplace where everyone feels respected and supported.

You must be eligible to work in New Zealand and currently reside here.

Ready to lead quality excellence across ETEL and make a lasting impact? Apply now.