Receptionist

Overview

Are you a dedicated professional with exceptional organizational skills and a passion for providing excellent customer service? HCI Systems is seeking a dynamic Receptionist to join our team! In this role, you will be responsible for a variety of office tasks in support of our corporate teams. This is a full-time, in-person position that requires a commitment to a high level of customer service and excellent, and outstanding attendance. 

Responsibilities

• Effectively manage a high volume of incoming calls utilizing a multi-line phone system, demonstrate professionalism at all times. 
• Providing support as a Receptionist and provide support as needed to both Service and Testing Departments such as Accounts Receivable - Daily Checks Log, office supply orders, conformations, matching packing slips, archiving, and data entry. 
• Assist in identifying customer needs and administrative duties. 
• Maintain/renew business license and various permits.  
• Provide VP and Sales support
• Complete all appropriate company paperwork as required.  

Qualifications

• Excellent attendance and a zero-tolerance policy for unprofessional behavior. 

• Strong commitment to professionalism, attention to detail, and delivering exceptional customer service. 

• Proficient in professional phone etiquette, front desk organization, and teamwork. 

• Ability to thrive in a fast-paced environment and a high degree of self-discipline to prioritize tasks effectively to meet deadlines.  

• Proficiency in MS Office and basic computer skills.  

• Flexibility to adapt to fluctuating workloads and high call volumes. 

• Excellent written and verbal communication skills, with the ability to handle routine inquiries with clarity and professionalism. 

• Knowledge of administrative and clerical procedures  

• Valid driver's license with a clean driving record.  

• Applicants must meet requirements in relation to background and driving record.  

AT HCI Systems, our compensation and benefits program were created with our employees’ needs in mind. Our goal is to ensure that our team members feel supported and appreciated every step of the way. 

Why Join Us?

• Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCI will reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Pay Range