- Location
- Columbia
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Account Management
- Seniority
- Manager
- Industry
- Technology
- Category
- Account Management
- Role type
- Individual Contributor
- Environment
- Office
- Visa
- Not sponsored
- Source
- Ashby
Overview
As an Operations Account Manager for the Americas at Tillster, you'll support operational execution, reporting, and day-to-day activities for high-value client accounts. You'll work closely with Operations, Procurement, Product, Engineering, Support, and Finance teams to ensure successful delivery of Tillster's products and services. Your responsibilities include serving as a daily operational contact for customer accounts, supporting implementation plans, maintaining project trackers, preparing customer reports, and leveraging AI-enabled tools to improve operational efficiency. The role requires bilingual Spanish and English proficiency, strong project management skills, and the ability to coordinate across multiple departments. You'll be measured on execution quality, customer responsiveness, operational readiness, and contribution to account health and growth initiatives.
