Quality Manager

JTL Services, Inc.has been retained to find top candidates for this growing business.

Position Summary

The Quality Manager owns and drives McFarlane’s Quality Management Systems (QMS) ensuring our products, processes, and people consistently meet FAA regulations, applicable industry quality management standards, and internal benchmarks. This is a high-visibility, leadership role responsible for managing the quality team, overseeing inspection and audit operations, leading continuous improvement initiatives, and collaborating across manufacturing, engineering, and leadership. This role will own day-to-day quality operations and be the primary driver of quality culture across the organization. Success requires both technical depth and interpersonal leadership to build a proactive, accountability-driven team.

Key Responsibilities

Quality Management System (QMS)

• Own, maintain, and continuously improve McFarlane’s FAA-regulated Quality Management System in alignment with applicable industry quality standards (currently including AS9100).

• Ensure ongoing compliance with FAA regulations, relevant quality management standards, customer specifications, and internal quality requirements.

• Lead McFarlane’s quality certification processes and serve as the primary point of contact for related audits, registrar interactions, and ongoing surveillance activities.

• Manage and update the Quality Assurance Manual, Production Specifications, and quality control documentation, processes, and procedures.

• Develop and refine inspection templates, quality benchmarks, and standard operating procedures for all products.

• Stay current with evolving FAA regulations, quality management standards, and industry best practices, ensuring McFarlane remains ahead of compliance obligations.

Team Leadership & Management

• Lead, manage, and develop the quality control team, championing a proactive quality mindset across the organization.

• Provide coaching, feedback, and performance direction to inspectors and team members.

• Train and mentor staff on calibrated measurement and test equipment, including micrometers, pin gages, calipers, height gages, and CMMs.

• Serve as the backup authority on the Material Review Board (MRB), supporting the Compliance Manager who serves as MRB primary.

Inspection & Audit Operations

• Oversee documentation of all inspection results, logs, and reports.

• Lead and ensure First Article Inspection (FAI) processes are performed and recorded in accordance with internal and external standards.

• Conduct internal quality audits and perform random inspections to verify product integrity and consistency.

• Translate engineering drawings and specifications into practical, effective inspection methods.

• Standardize and elevate inspection techniques using calibrated measurement tools.

Continuous Improvement & Problem Solving

• Own and drive the CAPA process — leading root cause analyses, assigning corrective and preventive actions, and ensuring findings are resolved effectively and on time.

• Review audit findings, inspection results, and non-conformances to identify systemic quality issues and drive continuous improvement.

• Collaborate with manufacturing, engineering, and leadership to strengthen product reliability and operational performance.

• Recommend and drive improvements to production processes, testing equipment, and quality techniques.

• Partner with engineering to collaboratively develop and refine Production Specifications.

Stakeholder Communication

• Communicate with customers to provide technical support on quality concerns as needed.

• Interface with FAA personnel, engineering teams, production technicians, and sales and marketing stakeholders.

• Follow and enforce policies and procedures in the McFarlane Employee Manual, Quality Assurance Manual, and Safety Manual.

Qualifications

• Minimum 3–5 years of aerospace manufacturing or quality assurance experience (required).

• Strong, proven understanding of FAA regulatory frameworks and quality management standards (e.g., AS9100, ISO 9001, or equivalent).

• Experience supporting or leading quality management certification and surveillance audits preferred.

• Bachelor’s degree in quality, engineering, or a related field preferred; equivalent experience considered.

• Proficient in reading and interpreting blueprints and technical documentation.

• Skilled in quality inspection methods and calibrated tools (e.g., micrometers, calipers, pin and height gages, dial indicators, CMM).

• Demonstrated leadership and team management experience in a hands-on production environment.

• Understanding of aircraft systems and aviation manufacturing processes.

• Excellent organizational, communication, and problem-solving skills.

• Ability to work independently and collaboratively in a fast-paced environment.

We offer:

• A collaborative, hands-on culture where ideas take flight and your voice matters.

• Competitive pay and benefits, on-the-job training, and room to grow.

• A supportive crew of aviation pros who are passionate about what they do.

For more information send your updated resume to [email protected]

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