- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
Onsite Technical Support (Associate)
Job Summary
Provides hands-on technical support to employees at the organization's office and assists with workplace technology operations.
Key Responsibilities
- Provide onsite troubleshooting for computers, laptops, printers, peripherals, and network connectivity.
- Install and configure hardware and software.
- Support Microsoft 365 and user applications.
- Assist with workstation deployment and replacement.
- Troubleshoot basic network and connectivity issues.
- Manage IT equipment inventory and device assignments.
- Respond to onsite incidents and service requests.
- Escalate complex technical issues.
- Support meetings, conference rooms, and workplace technology when required.
- Maintain accurate support records and documentation.
Qualifications
- Bachelor's degree, diploma, or equivalent experience in IT.
- 1–2 years of IT technical support experience preferred.
- Knowledge of Windows, Microsoft 365, hardware, and basic networking.
- Good customer-service and communication skills.