Title: General Manager, Midnight Sun Professional Services
Location: Vienna, VA
Status: Full Time
Travel: Yes - US
Position Summary:
Kikiktagruk Inupiat Corporation (KIC) is seeking an experienced, results-driven executive to lead its Professional Services Business Unit while serving as General Manager of its subsidiaries, Midnight Sun Technologies, LLC, and Midnight Sun Professional Solutions, LLC.
The General Manager (GM) provides strategic leadership, business development, and operational oversight of federal professional services contracts. Under the direction of the President & CEO of KIC, this position will drive sustainable growth, expand market presence with DoD/DoW and civilian agencies, ensure compliance with federal acquisition regulations, and oversee the delivery of high-value service programs from win to closeout.
The ideal candidate brings broad federal contracting experience across a variety of contract types, sizes, and service areas, and is agile to adapt to customer needs and requirements. The Professional Services Business Unit currently encompasses IT services, Program Management, Scientific Support and Facility Maintenance, requiring an executive capable of managing multidisciplinary operations.
Duties/Responsibilities:
- Manage all phases of federal professional services contracts, from opportunity identification through closeout, ensuring exceptional contract performance, timely delivery, customer satisfaction and adherence to approved budgets and schedules.
- Lead and execute business development (BD), strategic growth planning, capture management, bid development, pricing, proposal development and submission, and contract negotiations to secure new federal contracts and expand the company's existing portfolio.
- Ensure adherence to applicable federal regulations including the Federal Acquisition Regulation (FAR), DFAR, Service Contract Act (SCA), and agency-specific compliance standards.
- Direct and mentor program managers, project leads, subject matter experts, and support staff to ensure alignment with company goals.
- Act as the primary liaison with federal clients across DoD/DoW and civilian agencies (e.g., NIH, DOL, NRC), driving client satisfaction and contract retention.
- Develop and manage business unit operating budgets and forecasts; monitor financial performance, cost control, contract profitability, and top-line revenue growth.
- Monitor contract performance and compliance, including contract modifications, deliverables, SLAs, key performance metrics, and subcontractor terms.
- Identify, assess, and mitigate strategic, financial, contractual, operational and program risks; establish and maintain quality assurance measures, internal controls, and corrective action plans to protect contract performance and business interests.
- Provide regular reporting to senior leadership on operational, business development pipeline, and financial performance.
- Recruit, clear, and retain a high-performing workforce with the required qualifications, technical expertise, and security clearances to support mission-critical contracts.
- Implement continuous process improvement strategies across service delivery teams. Ability to manage the process to maintain ISO and CMMI certifications.
- Other duties as needed.
Requirements:
Education & Industry Experience
- Bachelor's degree in Business Administration, Management, Information Technology, Public Policy, or a related field required. Master's degree or MBA preferred.
- 10 years of professional services management experience, with at least 5 years leading federal government contracts.
- Proven record of accomplishment of managing and growing federal service portfolios across both DoD and Civilian agency environments.
Knowledge, Skills, & Abilities
- Must have an Uncompromising Commitment to Operational and Service Quality!
- Strong hands-on experience managing and executing contracts subject to the Service Contract Act (SCA).
- Experience with Collective Bargaining and the NLRA preferred.
- Expert knowledge of FAR, federal procurement processes, GWACs/IDIQs, and compliance standards required.
- Proven business development and proposal capture capabilities in the Federal market and the ability to independently price service contracts required (FFP, LH, T&M, and Cost Reimbursable.)
- Demonstrated leadership, program management, and workforce development capabilities.
- Excellent verbal, written, executive communication, and negotiation skills.
- Strong financial acumen, including pricing strategy, P&L management, budgets, and operational forecasting required.
- Proficiency with program management tools.
- Proficiency with Microsoft Office including Word, PowerPoint, Excel
- Proven understanding to manage ISO and/or CMMI programs preferred.
- Understanding of the Small Business programs required. Experience with ANCs or Entity Owned organizations preferred.
Certifications, Licenses, & Other
- US Citizenship required
- Active Top Secret security clearance required.
- Must be able to obtain and maintain required client site access, facility passes, and contract-specific badging and credentialing (e.g., CAC, PIV, or agency clearance).
- PMP, or similar certification highly desirable.
- Knowledge of NISP requirements and ability to serve as the Facility Security Officer preferred.
- US travel to client locations and company/partner offices as required.
Work Environment:
- Onsite in corporate office in Vienna, VA with travel to government client facilities across the US as required (both commercial flights and driving required).
- Professional office setting with occasional site visits to federal facility environments.
Physical Demands:
- Ability to sit, stand, or walk for extended periods.
- Occasional lifting of materials or equipment (up to 25 pounds).
- Sight and hearing proficiency to perform essential job functions.
Benefits:
KIC offers a comprehensive benefits package to eligible full-time employees including Medical, Dental, and Vision Insurance, 401k with Match, Life and ADD Coverage, Short- and Long-Term Disability, Paid Time Off and Holidays, Education Assistance/Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, and more!
Disclaimer:
This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation may legally grant certain preference in employment opportunities to KIC Shareholders and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.