Inpatient On-Site Administrator

The Inpatient Operations On-Site Administrator provides operational leadership and coordination across inpatient medical oncology services at MAH, BIDMC, and DFCI Longwood. Working closely with clinical and administrative leaders, this role serves as a key on-site resource to support day-to-day operations, promote clinical team readiness, and ensure efficient and effective functioning of inpatient units across multiple locations.

The Inpatient Operations On-Site Administrator partners with physicians, advanced practice providers, nursing and clinical teams, facilities, central operational teams, and organizational leadership to identify and resolve operational issues, coordinate resources, and advance process improvement initiatives. The role supports Environment of Care and regulatory readiness activities, monitors and follows up on work orders and unit needs, assists with budget and operational data review, and helps translate performance data into opportunities for improvement.

In addition to ongoing operational responsibilities, the Inpatient Operations On-Site Administrator provides project management and implementation support for strategic inpatient initiatives. This includes supporting the transition of DFCI-licensed beds to BIDMC, developing and maintaining service-line agreements and performance metrics, coordinating committees, maintaining site-specific policies and procedures, and preparing reports and presentations for clinical and administrative leadership.

The Inpatient Operations On-Site Administrator operates with a high degree of independence and serves as a critical connector across sites and functions, ensuring that operational priorities are effectively coordinated and that initiatives are implemented in alignment with clinical, regulatory, financial, and organizational goals. The role does not have direct supervisory responsibility but provides leadership through influence, collaboration, project ownership, and operational expertise.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

Primary Duties and Responsibilities

• Coordinate day-to-day inpatient operations across multiple sites medical oncology floors, providing on-site operational support to clinicians and ensuring efficient, coordinated unit-level operations across locations.
• Support clinical team readiness and unit operations by ensuring MD and PA workrooms and inpatient units are appropriately stocked, coordinating equipment needs, and addressing operational issues that impact patient care delivery.
• Lead environment of care and regulatory readiness activities, including participation in Environment of Care rounds, follow-up on identified deficiencies, and coordination of corrective actions to support Joint Commission and other regulatory requirements.
• Coordinate facilities and operational service requests, including submitting, tracking, and following up on work orders to ensure timely resolution and minimizing disruption to inpatient operations.
• Partner with central teams and local clinical leadership on operational improvement initiatives, including projects focused on length of stay, workflow optimization, service delivery, and other initiatives designed to improve quality, efficiency, and the patient and provider experience.
• Support financial and performance management for inpatient operations, including assisting with unit-level budgets, reviewing site-specific operational data, identifying trends and opportunities, and partnering with clinical leaders to translate data into operational improvements.
• Provide project management and administrative support for strategic inpatient initiatives, including supporting the transition of licensed beds; developing and maintaining service-line agreements and performance metrics; maintaining policies and procedures; coordinating committees; preparing annual reports and presentations; and supporting other priorities assigned by the Administrative Director of the Inpatient Hospital.

Knowledge, Skills and Abilities

• Knowledge of inpatient healthcare operations and clinical workflows, including the operational needs of physicians, advanced practice providers, nursing teams, and other clinical staff within an acute-care environment.
• Knowledge of healthcare regulatory and accreditation requirements, including Joint Commission standards, Environment of Care requirements, quality and patient safety practices, and other applicable hospital policies and regulations.
• Knowledge of healthcare performance metrics and operational data, with the ability to interpret site-specific data, identify trends and opportunities, and translate findings into actionable recommendations for clinical and operational leaders.
• Strong project management skills, including the ability to plan, coordinate, track, and implement complex initiatives involving multiple departments, locations, stakeholders, and competing priorities.
• Ability to lead and coordinate multi-site operational activities, establishing effective working relationships across multiple sites, and other partner organizations while maintaining consistency and accountability across locations.
• Skill in process improvement and operational problem-solving, including the ability to identify workflow inefficiencies, develop practical solutions, and support initiatives related to length of stay, resource utilization, clinical operations, and patient and provider experience.
• Strong organizational, communication, and relationship-management skills, with the ability to communicate effectively with physicians, advanced practice providers, administrators, clinical leaders, and operational partners and to facilitate collaboration across disciplines.
• Ability to manage multiple operational, financial, and administrative priorities with a high degree of independence, including supporting budgets, monitoring work orders and service requests, maintaining policies and agreements, coordinating committees, preparing reports, and ensuring timely completion of assigned initiatives.

Minimum Job Qualifications

• Bachelor’s degree in healthcare administration, business administration, nursing, public health or related field required. Master’s degree preferred.
• 2-3 years of progressively responsible experience in healthcare operations, hospital administration, clinical operations, or a related healthcare environment required.
• Experience supporting inpatient hospital operations required, preferably within oncology, hematology/oncology, or another complex acute-care setting.
• Demonstrated experience leading cross-functional projects and initiatives involving clinical, administrative, and operational stakeholders required.
• Experience working across multiple departments, sites, or organizational entities, with the ability to coordinate priorities and build effective relationships without direct reporting authority required.
• Experience with quality improvement, regulatory readiness, operational metrics, and performance management in a healthcare setting required.
• Experience with budget management, data analysis, process improvement, and development of operational reports and presentations required.
• Experience coordinating committees, service-line agreements, policies/procedures, or other governance activities preferred.
• Experience supporting organizational transitions, integrations, or implementation of new operational models preferred.

License/Certification/Registration Required: None

Supervisory Responsibilities: No

Patient Contact: No

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

EEO Poster

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Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$81,600.00 - $94,400.00