- Location
- Kuala Lumpur, Malaysia
- Type
- Full-time
- Department
- Central-Hub
- Experience
- 5+ years
- Source
- Greenhouse
Description
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are looking for a Senior Product Leader to join our technology leadership team, reporting directly to the CTO. This role will manage and grow the Platform Product organization and extend product ownership across the CTO-line platform product portfolio, including infrastructure-facing product lines such as AI platform, compliance infrastructure, financial cloud, and developer tooling.
This is a rare opportunity to shape the product strategy of a global crypto exchange at a pivotal inflection point — transitioning from a high-growth crypto-native platform to a regulated, AI-native financial institution.
What You'll Own
1. Platform Product Organization Leadership
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Directly manage and develop the Platform Product Group — a 15+ person team spanning compliance site building, payments & assets, CRM, user/security/reach, personalization, and AI product lines
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Drive team health, OKR quality, and delivery rigor across 10+ sub-teams and 200+ active requirements
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Build a high-performance product culture: elevate product thinking from requirement-taking to systems-level ownership; enforce outcome-based OKRs over go-live checklists
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Recruit, develop, and retain senior product talent; proactively manage succession and capability gaps
2. CTO-Line Platform Product Strategy
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Own the product vision and roadmap for CTO-line platform product lines, including:
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AI Platform (OpenClaw, AI Gateway, AI Sub-Account, Skills Marketplace, AI Coding infrastructure)
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Financial Cloud / Compliance Infrastructure (self-service compliance platform, multi-jurisdiction site building, regulatory data export)
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Developer Experience & Internal Tooling (BDOT, CI/CD product layer, AI-native R&D workflow)
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Data & Intelligence Platform (knowledge distillation, MCP integration, personalization engine)
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Translate CTO-level technical strategy into concrete product roadmaps with measurable business outcomes
3. AI-Native Product Transformation
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Lead the platform product team's transition to AI-native product development — 100% AI documentation coverage, AI-assisted requirement analysis, and measurable AI efficiency gains
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Define and drive the killing feature strategy for the AI agent platform: identify the user acquisition hook that converts infrastructure investment into real user growth
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Own the product strategy for intelligent customer service evolution — from reactive article-linking to proactive, fully automated resolution (>80% resolution rate target)
What We're Looking For
Must Have
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10+ years of product management experience, with at least 5 years in a senior product leadership role managing multi-team product organizations (20+ PMs)
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Proven track record building and shipping platform/infrastructure products — not just consumer-facing features; experience with developer platforms, internal tooling, or B2B SaaS is highly valued
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Strong systems thinking: ability to define product architecture, module catalogs, and API contracts — not just user stories
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Experience operating in a regulated or compliance-heavy environment (fintech, banking, crypto, or equivalent); understanding of how regulatory requirements translate into product constraints and opportunities
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Demonstrated ability to drive OKR quality — moving teams from go-live metrics to outcome-based measurement
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Fluency in Chinese (Mandarin) — required for internal communication with engineering teams and business stakeholders
Strongly Preferred
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Experience with AI product strategy — agent platforms, LLM-powered products, or AI infrastructure products
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Background in financial services technology or crypto/Web3
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Experience managing product teams through organizational restructuring or rapid scaling
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Familiarity with multi-jurisdiction compliance product challenges (KYC/KYB, AML, regulatory data reporting, multi-site architecture)
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Track record of defining and launching platform "killing features" — not just maintaining existing product lines
Leadership Profile
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End-to-end ownership mindset: bridges customer pain points, product design, system architecture, data governance, compliance, and business outcomes — not a handoff-oriented PM
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Prioritization discipline: can narrow scope to the top 5 problems and communicate a clear, credible plan rather than attempting to map everything simultaneously
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Honest communicator: acknowledges unknowns directly; gives specific, actionable feedback to senior engineers and PMs
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Builder, not coordinator: avoids absorbing accountability for all cross-team AI products without authority; focuses on creating genuine new product value
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Skills
CI/CDAMLKYCComplianceCustomer Service