Housing Services Manager

WORKING FOR THE CITY OF MCKINNEY
Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That’s why we exist. Join us and start making a difference today.

OUR CORE VALUES
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

SUMMARY OF POSITION
Under the general direction of the Housing & Community Development Director, the Housing Services Manager provides strategic and operational leadership for the City’s Housing Services Divisions, including the direct administration of the McKinney Housing Finance Corporation (MHFC). This position is responsible for implementing departmental goals and Council priorities related to affordable housing, housing finance programs, resident support programs (i.e., housing rehabilitation and rental support). The Manager oversees the Housing Administrator and ensures effective coordination of housing production, preservation, grant compliance, and financial tools in alignment with the Director’s vision and city policy direction. The Manager serves as a key operational leader, advisor, and subject matter expert supporting the Director, City Manager’s Office, and City Council on housing matters. This position serves as the senior operational manager for housing functions, ensuring effective implementation of departmental strategy, regulatory compliance, financial integrity, and alignment with City Council priorities under the leadership of the Housing & Community Development Director.GENERAL EXPECTATIONS FOR ALL EMPLOYEES 
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. 

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Division Leadership & Operational Management

• Reports directly to the Housing & Community Development Director and assists in implementing departmental goals, policies, and Council-directed housing initiatives.
• Provides day-to-day leadership and oversight of Housing Services operations.
• Supervises and evaluates the Housing Administrator.
• Ensures division work plans align with departmental priorities and regulatory requirements
• Reviews and approves major program expenditures, contracts, reports, and policy recommendations prior to submission to the Director.
• Assists the Director in preparing materials for City Council, Boards, and Commissions.
• Proactively identifies operational challenges and recommends division-level improvements to increase departmental efficiency and transparency.
• Leads collaboration with other city departments to ensure housing production and preservation initiatives are integrated with broader municipal planning and infrastructure goals.

Affordable Housing Strategy Implementation

• Leads development and implementation of a comprehensive Affordable Housing Strategy consistent with Department goals and Council priorities.
• Conducts housing needs assessments and market evaluations to inform strategic investments and policy adjustments.
• Establishes and administers affordable housing strategies, including revenue identification, program guidelines, underwriting standards, and compliance oversight to support housing development, rehabilitation, preservation, and gap financing initiatives.
• Designs and oversees implementation of a Community Land Trust (CLT) program, including governance structure, land acquisition strategies, resale restrictions, and long-term affordability compliance.
• Reviews existing housing, zoning, development, and incentive policies to identify barriers to affordability and recommend revisions to streamline production.
• Develops measurable performance metrics and tracks program outcomes.
• Evaluates and pursues diverse funding sources, including local, state, federal, and private philanthropic opportunities, to sustain and scale housing initiatives.
• Collaborates with developers, non-profit organizations, and community stakeholders to facilitate public-private partnership that increases the city’s affordable housing inventory.

Housing Finance Corporation (MHFC) & Bond Program Administration

• Serves as primary staff liaison and operational administrator for the MHFC Board of Directors.
• Directs the issuance and management of private activity bond programs.
• Reviews, evaluates, and makes recommendations regarding applications for bond issuance.
• Develops policies and procedures governing bond issuance and underwriting criteria.
• Negotiates complex agreements including Memoranda of Understanding, partnership structures, fee arrangements, and affordability requirements.
• Oversees preparation of Board agendas, packets, and minutes in coordination with the Director.
• Manages MHFC corporate banking, accounting, annual budgets, financial records, and conduit debt reporting.
• Provides oversight of bond counsel, attorneys, financial advisors, and compliance consultants.
• Reports to the Director and MHFC Board on audits, budgets, compliance matters, invoices, fees, and policy updates.

Financial Management

• Assists the Director in development and administration of division budgets, including Housing Services, federal entitlement funds, and MHFC operations.
• Reviews financial projections, underwriting analyses, and risk assessments for housing and development initiatives.
• Ensures strong internal controls, fiscal accountability, and regulatory compliance across funding streams.
• Monitors expenditures and prepares financial summaries and reports for Director review.

Policy, Compliance & Fair Housing

• Ensures City compliance with HUD statutes, Fair Housing laws, and other federal and state requirements.
• Oversees implementation of the City’s Fair Housing Program.
• Reviews legislative and regulatory changes and provides recommendations to the Director.
• Develops internal policies and procedures to strengthen compliance and reduce risk.

Stakeholder & Intergovernmental Relations

• Develops and maintains partnerships with developers, nonprofit organizations, lenders, social service agencies, contractors, and regional housing partners.
• Coordinates with other City departments to implement housing and resident support initiatives.
• Represents the Department at meetings, public forums, and professional events as assigned by the Director.
• Responds to complex or sensitive inquiries from stakeholders and the public.

Staff Supervision & Organizational Development

• Supervises professional, technical, and administrative staff through the Housing Services Administrator.
• Establishes clear performance expectations and accountability measures.
• Promotes cross-division collaboration and integrated service delivery.
• Provides timely, accurate, and thorough performance evaluations.
• Encourages professional development and continuous improvement.
• Provides hiring and discharge recommendations
  

OTHER JOB FUNCTIONS:

• Perform other duties as assigned or directed. 

KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS

• Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. 
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
• Extensive knowledge of affordable housing finance, federal entitlement programs (CDBG/HOME), HUD regulations, and private activity bond programs.
• Strong understanding of public finance, underwriting, compliance management, and grant administration.
• Ability to implement strategic initiatives and translate policy direction into operational programs.
• Strong financial analysis, negotiation, and policy development skills.
• Demonstrated leadership and supervisory abilities.
• Excellent written and verbal communication skills, including preparation of Council and Board materials.
• Ability to manage multiple complex programs while ensuring regulatory compliance.

MINIMUM QUALIFICATIONS
Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute.

Bachelor’s degree in Public Administration, Urban Planning, Finance, Business Administration, or related field supplemented by five (5) years significant progressively responsible experience in housing, community development, public finance, or federal grant administration, including supervisory experience. Experience administering federal entitlement programs and/or housing finance programs preferred.

PREFERRED QUALIFICATIONS

• Master’s degree in relevant field

CONDITIONS OF EMPLOYMENT

• Must pass a drug screen and background check.
• Must have Class C Texas Driver’s License

PHYSICAL DEMANDS
Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability.

WORK ENVIRONMENT
There is limited exposure to environmental conditions.
   
The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
 
The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.