AI & Sales Intelligence Senior Advisor - Evernorth

SUMMARY:

The Sr. Advisor, AI & Sales Intelligence serves as the lead resource for AI, sales intelligence, and advanced analytics within Specialty Payer Sales & Account Management. This role is responsible for designing and building AI-powered tools, executive dashboards, automated reporting solutions, and sales intelligence capabilities that help leaders and account teams make faster, more informed business decisions. The Sr. Advisor will transform complex data into actionable insights, identify growth opportunities, uncover client and market trends, and develop scalable solutions that improve account management effectiveness, customer retention, and business performance. This role partners closely with business, technology, and analytics teams to ensure AI and data solutions are practical, impactful, and aligned with organizational priorities.

REPONSIBILITIES:

AI Solutions & Sales Intelligence

• Design and deploy AI-powered tools, Copilot solutions, dashboards, and automated workflows.
• Serve as the subject matter expert for AI, sales intelligence, and advanced analytics.
• Identify opportunities to leverage AI, automation, and predictive analytics to improve business performance.
• Manage AI solutions from concept through implementation and adoption.

Business Intelligence & Strategic Insights

• Analyze business, customer, market, and financial data to uncover actionable insights, trends, and opportunities.
• Identify growth opportunities, retention risks, profitability trends, and market dynamics.
• Develop business cases, ROI analyses, and strategic recommendations for leadership.
• Deliver executive-level insights that support planning, investment, and business decisions.

Reporting & Performance Analytics

• Develop and maintain executive dashboards, scorecards, and automated reporting solutions.
• Integrate data from Salesforce, Tableau, enterprise data platforms, and AI applications.
• Establish reporting standards and performance measures.
• Present complex analyses in a concise, actionable format for leadership teams.

Business Partnership & Leadership

• Partner with leadership to solve business challenges and develop scalable solutions.
• Serve as the primary liaison between Specialty Payer Sales & Account Management and enterprise technology, analytics, and data teams.
• Support adoption of AI-enabled capabilities through training, communication, and change management.
• Promote data-driven decision making and continuous improvement across the organization.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:

• Bachelor's degree in Business, Analytics, Data Science, Finance, Information Systems, Healthcare Administration, or related field.
• Experience developing dashboards, automated reporting, business intelligence solutions, or AI-enabled tools.
• Experience with Salesforce, Tableau, Power BI, Copilot, or similar analytics platforms.
• Experience analyzing business performance, financial metrics, profitability trends, and growth opportunities.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• 6+ years of experience in sales intelligence, sales operations, sales enablement, business intelligence, analytics, or commercial strategy.
• Experience designing AI-powered business solutions, automation tools, or Copilot agents.
• Healthcare, specialty pharmacy, payer, PBM, or related industry experience.
• Experience supporting commercial organizations through sales intelligence and performance analytics.
• Experience leading cross-functional initiatives involving business, technology, and analytics teams.
• Experience developing business cases, ROI analyses, and financial impact assessments.

SUCCESS MEASURES:

• Develop and deploy AI-enabled tools that improve efficiency and decision making.
• Increase adoption of sales intelligence, automation, and analytics capabilities.
• Deliver actionable insights that influence business strategy and performance.
• Identify growth opportunities and business improvements that create measurable financial impact.
• Provide leadership with scalable dashboards, reporting, and intelligence solutions.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 105,300 - 175,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.