People and Operations Director

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: Hybrid On-Site/Remote

Position Overview

The Director, People Operations ensures daily operations including, technology, site finances, staff HR & general site support at the site-level

Job Description

Key Responsibilities 

Budget and Finance  
 

• In partnership with the Executive Director, monitor and provide monthly reporting on expenses and forecasts 

• Monitor departmental expenses and recommend strategies to ensure that City Year Buffalo meets quarterly expense goals 

• Manage purchasing and invoice processes, including expense reports, purchasing cards, petty cash, travel budgets (when applicable) 

• Lead annual budget design process for site 

• Serve as the liaison to Site Board Governance Committee  
   

People Strategy  
 

• Working with the Executive Director, lead a data-driven strategy to foster a positive staff culture, including professional development and staff engagement initiatives 

• Partner with hiring managers to develop and coordinate lead talent sourcing, recruitment and hiring strategy for all open positions 

• At a high level, coordinate new staff onboarding to ensure all new staff have the necessary materials, information, and support to start strong 

• Lead, manage, support, and monitor the development and implementation of City Year Buffalo’s site strategic plan to ensure departmental, individual, and site-wide goals are met through the application of continuous improvement principles while ensuring the plan remains aligned with staff capacity, financial resources, and stakeholder support 

• Serve as liaison with City Year headquarters as a part of the People Points community, helping to weigh-in on, develop and communicate organization-wide policies and practices  

• Support staff and AmeriCorps members with understanding and navigating City Year benefits and HR policies and resources; serve as a point person for HR related policies and questions as needed 

• Works in collaboration with all site departments to ensure effective, smooth support site-wide collaboration of site wide events (Opening Day, Graduation, etc.) 

• Leads collective site efforts and accountability measures for site-wide initiatives such as Diversity, Belonging, Inclusion, and Equity work and Site Advancement Planning 

 

Site Operations  
 

• Lead efficient and positive operational impact of City Year Buffalo site 

• Oversee responsibilities of maintaining relationships with building management and vendors to proactively address issues in a timely manner 

• Maintain and update site internet and communications, including SharePoint and Microsoft Teams environment, as well as support user-experience in other systems, including Workday, and the Microsoft Suite 

• Manage office camp-firing policies (community upkeep and maintenance) and communal office space to ensure consistent organization and cleanliness 

• Lead the successful implementation of Corps Experience elements including uniform management, bus passes, pantry, relocation payments, and temporary housing efforts 

• Target and assess IT issues and needs at the site-level and track site assets 
   

Board and Internal Communication Support  

• Serve as the staff point for the Board Governance committee and assist other committees with special projects by conducting research, collecting, and analyzing data, drafting reports, and preparing presentations for internal and external stakeholders. 

• Create board pre-read documents, presentations, and collateral materials for site board quarterly meetings focused on human resources, finance, and operations 

• Support the media and messaging needs of crisis management for site 

Compensation and Benefits 

Compensation commensurate with experience. Range of $65,000 to $70,000. Great benefits including health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. 

Benefits