- Salary
- $16 – $17/hr
- Location
- Dunkirk, Maryland
- Type
- Part-time
- Department
- Sales
- Seniority
- Entry
- Source
- BetterTeam
Description
Job Description: Cashier and Sales Associate at a Vape and Tobacco Shop.
Position Overview:
Position Overview:
- As a Cashier and Sales Associate at our Vape and Tobacco Shop, you will play a vital role in ensuring exceptional customer service and maximizing sales opportunities.
- Your primary responsibilities will involve processing transactions accurately, assisting customers with their purchases, and maintaining a clean and organized store environment.
- Additionally, you will be expected to have a good understanding of vaping and tobacco products to provide product recommendations and answer customer inquiries.
Key Responsibilities:
Customer Service:
- Greet customers in a friendly and welcoming manner.
- Provide excellent customer service by addressing customer questions, concerns, and requests.
- Assist customers in finding suitable vaping and tobacco products based on their preferences and needs.
- Offer product knowledge and make recommendations to enhance customer satisfaction.
- Handle customer complaints or issues, ensuring they are resolved promptly and satisfactorily.
Cash Handling and Transactions:
- Process sales transactions accurately and efficiently using the cash register or point-of-sale (POS) system.
- Accept payments in various forms, including cash, credit/debit cards, and mobile payments.
- Calculate and provide accurate change to customers.
- Maintain accountability for cash drawer and ensure it balances at the end of each shift.
- Follow all cash handling procedures and maintain a high level of accuracy in cash handling.
Product Knowledge and Merchandising:
- Stay up to date with the latest trends, regulations, and product knowledge in the vaping and tobacco industry.
- Familiarize yourself with the inventory and pricing of different vaping and tobacco products.
- Ensure shelves are stocked and products are displayed neatly and attractively.
- Monitor inventory levels and inform the store manager when products need to be restocked.
- Maintain cleanliness and organization of the store, including product shelves, displays, and the cash counter area.
Compliance and Safety:
- Adhere to all local, state, and federal regulations regarding the sale of vaping and tobacco products.
- Verify customer identification to ensure compliance with age restrictions and legal requirements.
- Follow proper safety protocols, including handling hazardous materials and maintaining a safe store environment.
- Report any safety hazards or incidents to the store manager immediately.
Team Collaboration:
- Work collaboratively with other team members to achieve store goals and objectives.
- Communicate effectively with colleagues and the store manager to ensure smooth operations.
- Assist with receiving and restocking inventory when necessary.
- Support fellow team members during busy periods or when extra help is required.
Qualifications and Skills:
- Prior experience in a retail or customer service role is preferred.
- Excellent interpersonal and communication skills.
- Strong cash handling and mathematical skills.
- Knowledge of vaping and tobacco products is an advantage.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and accuracy in cash handling and inventory management.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
ComplianceCustomer ServiceMerchandisingCash HandlingInventory Management