Customer contact

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Job Description:

This position demonstrates advanced knowledge of entry writing. The employee classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. Responsibilities: Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. Prepares customs entries and follows-up with the clearance process on all entries prepared. Communicates documentation discrepancies to client and supervisor. Coordinates freight delivery to designated locations. Resolves finance and accounting reconciliation exchange issues. Scans entries into the imaging system meeting allotted and sensitive time requirements. Prepares reports/presentations and analysis using various software packages and databases. Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establishes and maintains client relationships. Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. Qualifications: High school diploma, GED, or International equivalent Minimum of 2 years' experience working for a Customs Broker Basic knowledge of customs operations, laws and regulations, and other government departments Proficiency in Microsoft Office Customers Broker License - Preferred Accurate and rapid data entry Excellent verbal and written communications skills

Employee Type:
 

Permanent

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