- Location
- Brentwood, Tennessee, United States · published
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Manager
- Source
- Workable
Description
Great patient care takes a great team behind it. Help ours thrive.
At QualDerm, our teams support care across dermatology, skin cancer, cosmetics, plastic surgery, and pathology. We’re looking for an Area Practice Manager who can bring people together, keep busy practices running smoothly, and make the experience better for patients, providers, and staff.
This is a hands-on leadership role. You’ll coach your teams and improve how work gets done—and when the front desk needs help, you’ll be ready to jump in.
What you’ll do
- Lead, hire, train, and develop practice staff in partnership with Human Resources.
- Keep daily operations on track, including registration, scheduling, patient calls, and medical records.
- Plan staffing coverage around clinic needs and help your team through busy days.
- Resolve patient and referral concerns, then address the causes so the experience improves.
- Share practice results with physicians and business leaders, and identify opportunities to improve workflows, facilities, and technology.
- Partner with billing and financial leaders on patient accounts, reports, contracts, and budgets.
What you bring
- A high school diploma or equivalent and 3–5 years of experience in a healthcare office.
- A working knowledge of medical practice operations and terminology.
- The judgment to solve problems, set priorities, and stay calm when plans change.
- Clear communication and the ability to build strong relationships with patients, providers, and coworkers.
- Comfort using Microsoft Office and learning new systems.
Must be willing to travel between Brentwood, Hendersonville and Goodlettsville practices. Practice schedules may vary; typical business hours fall between 7 a.m. and 5 p.m., Monday through Friday.
Ready to help a team do its best work for patients? Apply to become QualDerm’s next Area Practice Manager.