Assoc Outreach Operations Manager

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moore’s in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

About the Job

As the Associate Outreach Operations Manager, you are expected to partner with the Business Outreach Leadership team to provide the support needed to drive efficiency and effectiveness within the Business Outreach organization. This role is responsible for organizing and tracking outreach leads and sales, while completing any necessary communication and accounting follow-up. In addition, you are expected to assist in managing projects within Business Operations as assigned. Key to success is the ability to work collaboratively with the store organization and corporate business partners in a fast-paced environment remaining flexible, resourceful, and efficient. This position is based in Houston and reports directly to the Senior Manager of Business Outreach.

What You’ll Do | Key Accountabilities

· Point of contact for Accounts Payable for Billing Follow-Up

· Point of contact for all business outreach projects, communication, tracking of assigned tasks, status reports and meetings for product discussions and updates.

· Establish calendar of events around outreach events including conventions, business events locally and nationally.

· Develop and support KPI reporting while providing analytical support to the Business Operations Team as needed

· Compose and edit a variety of correspondence, reports, and other materials with accuracy and completeness, including gathering information and compiling reports to support Business Outreach

· Create and maintain a calendar to track outreach level events, projects and initiatives, and timelines

· Partner with CSO Teams and Store Communications teams to coordinate on driving consistent communication regarding outreach initiatives across all stores

· Partner with all cross functional teams to ensure that outreach projects remain on task and on time

· Act as the point of contact for project communication including the tracking of assigned tasks, status reports, and conducting meetings for project discussion and updates

· Prioritize and manage multiple assignments simultaneously to follow through in a timely manner without requiring direction or supervision

· Additional duties as assigned

What You’ll Bring | Skills & Experience

· Retail Management Experience of 5+ year equivalent.

· Bachelor’s degree in business management or equivalent experience preferred.

· Excellent written and verbal communication skills with the ability to flex to various audiences.

· Ability to think strategically to develop business plans and execution of initiatives.

· Ability to manage sensitive and confidential information with a high degree of discretion and professional acumen.

· Exceptional time management, attention to detail and follow up skills. Experienced at prioritizing and working under time constraints, engaging in multiple projects at one time, and working independently while remaining flexible to changing priorities and assignments.

· Strong expertise of Microsoft Office Products including Outlook, Word, Excel, and PowerPoint, along with ability to adapt to new technology quickly.

· Knowledge of Point of Sale System, Oracle, Custom Software, PeopleSoft, Tableau, Salesforce and database management, preferred.

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time.
• Ability to stoop, kneel, bend at the waist, and reach daily.
• Able to lift and move up to 25 pounds occasionally.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.
• Hours regularly 40 hours per week, as work dictates
• This position is in office, three days per week minimum or more as required by the business
• Based in Houston, Texas

Benefits

This role is eligible for health, dental and vision insurance, prescription drug, retirement savings, life insurance, accident and disability, paid time off for sick leave, vacation (80 hours per year), bereavement, jury duty, holidays, wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts.

Work-Life Balance

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

· Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development

· Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend

· Holiday Early Departure | close out early the business day before a company observed holiday

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.