Receptionist

Description

We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. This is a part-time front desk position that includes 2 evenings until 7pm and every Sunday 8am to 3pm.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Medical Receptionist Responsibilities:

· Answer incoming calls on a multi-line telephone system with professionalism and efficiency

· Schedule and confirm patient appointments

· Transfer calls and take accurate messages according to office procedures

· Greet patients and visitors and notify the appropriate team member of their arrival

· Collect and post co-pays and communicate outstanding balances

· Check patients out and follow proper check-out protocols

· Notify providers of cancellations or scheduling issues

· Type correspondence and office memos as directed

· Transcribe visit details into medical reports

· Prepare charts, gather necessary paperwork, and print daily appointment schedules

Medical Receptionist Required Skills and Abilities:

· Excellent customer service and communication skills

· Ability to maintain professionalism, confidentiality, and diplomacy

· Strong interpersonal skills with the ability to work with diverse individuals

· Detail-oriented with strong follow-up and multitasking capabilities

· Adaptable and flexible in a fast-paced, ever-changing environment

· Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Part-time Benefits:

· Vision 

· Flexible Spending Accounts  

· MetLife Auto/Vehicle & Home Insurance Discounts