- Location
- Yokohama, Japan
- Workplace
- Remote, Hybrid
- Department
- Sales
- Seniority
- Manager
- Source
- Workday
Description
We exist to create positive change for people and the planet. Join us and make a difference too!
Job title: Global Account Manager
Location: Yokohama (Hybrid)
About the role
We are looking for a Global Account Manager to join BSI’s Global Key Accounts team, based in Japan.
In this role, you will be responsible for building and developing long-term, value-driven partnerships with key global clients, driving sustainable revenue growth across BSI’s full portfolio of services.
Acting as a strategic point of contact for your accounts, you will coordinate cross-functional teams across regions and divisions, ensuring a consistent and high-quality client experience. You will work closely with Global Account Directors (where assigned) to deliver global account strategies, while also leading day-to-day account growth and relationship development.
This is a highly visible role, requiring strong commercial acumen, stakeholder management, and the ability to operate in a global, matrixed environment, while representing BSI with clients in Japan and internationally.
Key Responsibilities
Develop and execute global account plans to drive growth, strengthen relationships, and deliver long-term value.
Build and maintain strong relationships with key stakeholders across client organisations, including senior leadership.
Collaborate with Global Account Directors to support the execution of strategic account initiatives.
Lead and coordinate virtual global account teams, ensuring alignment across regions and divisions.
Identify and drive new business opportunities across BSI’s full service portfolio.
Manage and grow BSI’s presence within key accounts, supporting both local and global opportunities.
Ensure effective coordination between Sales, Marketing, and Operations teams to deliver a seamless client experience.
Support the development and implementation of Master Service Agreements (MSAs) where required.
Monitor pipeline activity, ensuring compliance with BSI policies and identifying opportunities for growth.
Drive cross-regional collaboration to maximise value and consistency across global accounts.
Facilitate internal and external communication to ensure alignment across all stakeholders.
Provide regular updates on account performance, pipeline, and strategic initiatives.
What we’re looking for
Essential
Experience in key account management, enterprise sales, or business development within a global environment.
Proven ability to manage and grow complex client relationships across multiple stakeholders and regions.
Strong commercial acumen with experience in solution-based selling.
Ability to work effectively in a matrixed, global organisation.
Excellent stakeholder management and communication skills.
Strong analytical and problem-solving capability.
Ability to manage multiple priorities and deliver in a fast-paced environment.
Fluent in Japanese and English.
Highly desirable
Experience working with large multinational or global key accounts.
Experience leading or coordinating virtual global teams.
Understanding of industries such as Pharma, ICT, or Consumer/Retail/Food (CRF).
Experience working across different cultures and international markets.
Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as up to 14 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, commuting allowance, paid maternity leave, paid paternity leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next.
We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.
Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.
We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.
We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.
D&I Policy
The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.
If you have a disability or health condition, please let us know if you need any reasonable adjustments to the recruitment process.
#LI-KD1 #LI-Hybrid
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.