- Salary
- $991k – $1300k
- Location
- Guadalajara, Jalisco, Mexico · Mexico
- Type
- Full-time
- Department
- Engineering
- Seniority
- Senior
- Source
- Greenhouse
Description
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
We’re building production GenAI features and looking for a Staff Software Engineer with strong engineering skills and a passion for building scalable AI systems. You’ll contribute to the design and delivery of GenAI features, collaborate closely with technical leads and senior stakeholders, and play a key role in maintaining technical quality and scalability across a feature area.
Own AI-enabled components end-to-end and deliver measurable improvements in quality and reliability. You operate independently, drive design decisions within your area, and help set strong engineering standards through reviews and mentorship.
🔧 What you’ll do
- Own delivery for significant features or systems: clarify requirements, design the solution, execute, ship, and iterate.
- Build and maintain reliable services and workflows that support AI features in production.
- Define how quality is measured for your area (success metrics, test strategy, evaluation approach) and automate it wherever possible.
- Run structured experiments, interpret results, and translate learnings into product improvements.
- Improve operational readiness: deployment automation, monitoring/alerting, incident follow-up, and performance/cost optimizations.
- Mentor teammates through design feedback, code reviews, and practical guidance.
🎯GenAI expectations
- Solid working knowledge of how modern AI applications are built and evaluated (you may not be a specialist, but you understand the core concepts and trade-offs).
- Strong learning speed: can evaluate new models/tools, assess feasibility, and recommend a path forward based on evidence and ROI.
- Builds solutions that are safe and compliant by design (privacy, data handling, safeguards), partnering with Legal/Security as needed
✅ Required skills & knowledge
- 6+ years in software engineering.
- 3+ years building and shipping production software in product teams.
- Bachelor’s in computer science, Engineering, or related field.
- Strong software engineering fundamentals and system design.
- Hands-on coding in Python and/or TypeScript (or similar), APIs/services, data pipelines.
- Cloud experience, CI/CD, automated testing, observability; engineers own quality without dedicated QA.
- Experimentation mindset: define metrics, build evals, iterate quickly; willingness to learn GenAI rapidly.
🧩 Nice to Have
- GenAI/LLM: prompt engineering, retrieval/RAG, function/tool-calling, evaluation pipelines, fine-tuning/LoRA, embeddings/vector search.
- LLMOps: experiment tracking, prompt/version control, cost/latency optimization.
- Tools: serverless AWS, LangChain/LangGraph, OpenAI/Anthropic/Azure OpenAI; vector DBs (Pinecone/FAISS/Milvus).
- External contributions (open source, blogs, talks).
🔨 How we work
- We balance exploration with delivery: test ideas quickly, then productionize what works.
- “Done” means quality goals are met; then we keep improving accuracy, cost, and performance.
- The team owns systems end-to-end (build, release, reliability).
For this role, the estimated annual base salary range is between $990,600.00 - $1,300,000.00 (MXN). In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.
This posting is for a new vacancy.
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making.
Overview of Benefits:
- Health & Wellness — Comprehensive medical, dental, and vision coverage, tailored to your local needs
- Time Off — PTO and public holidays to rest, recharge, and do what matters most
- Volunteer Days — Dedicated time to give back and support the communities that matter to you
- Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning
- Financial — Compensation that reflects your market and your value
- Tuition Assistance — Invest in your growth with support for continuing education and professional development
- Flexibility — Work where you thrive — remote and hybrid options available across most regions
