SOC Operator

About Command Security Services

Command Security Services (CSS) is a California-based leading provider of comprehensive security solutions. We are an accredited and licensed security company dedicated to providing superior security employees and services to both private and public sector. We offer expertly trained, licensed security professionals to help our clients keep people, property and information safe and secure as efficiently and effectively as possible. 

CSS is a member of Command Group, a family of companies that provides full spectrum safety and security services to government, corporate and individual clients. CSS is a leading security provider at multiple locations throughout the Mountain View, CA area. (P.P.O #119694)

Position Summary

Our Security Officers are responsible for safeguarding and protecting our clients' employees, visitors and facilities. Security Officers provide excellent customer service, respond to incidents, call for service, conduct regular security patrols and document activity while helping to sustain a creative work environment at the site. 

There are multiple shift and location options, overtime, promotion opportunities and provided training. 

Shift Availability

CSS currently has multiple sites, shifts and positions available. We offer a flexible schedule and overtime is available. 

Compensation and Benefits

The hourly rate for our SOC Operator Security Officers starts at $25.75 an hour. Additional compensation includes a $1,000 hiring bonus, shift differential pay of $2.00/hour for graveyard shifts, referral bonuses and performance-based raises. 

CSS employees are also eligible for the following benefits:

• Medical, Dental, Vision (full-time employees only)

• Paid Holidays

• Paid time off (full-time employees only)

• Paid sick leave

• Retirement Plan 401(k)

• Uniform and equipment provided

• Recognition and reward programs

• Professional development and tuition reimbursement of up to $3,000 per year. 

Essential Position Responsibilities:

• Complete and deliver timely and accurate reports by recording observations, information, occurrences and surveillance activities. 

• Conduct effective security patrols.

• Execute and enforce client-specific tasks.

• Maintain client confidential.

• Observe, report, and prevent incidents by providing a physical presence. 

• Provide support in the event of an emergency or alarm.

• Provide excellent customer service to our clients.

• Observe, survey, and report activities at the assigned site. 

• Enforce client procedures, regulations and standards. 

• Prevents losses and damage by reporting unusual activity or circumstances. 

• Inspects buildings and access points.

• Ability to adhere to all client policies, rules, regulations, and local and federal laws. 

• Supports investigations, conducts surveillance; and gathering of facts. 

• Responsible for properly caring for all company and client-provided equipment, such as Cyber Keys, Radios, I.D Badges; and Vehicle upkeep.

• Other responsibilities as assigned. 

Education, Certifications and License Requirements:

• Must posses a high school diploma or equivalent.

• Valid CA BSIS Guard Card Certification. 

• Valid US State-issued Driver's License.

• First Aid/CPR/AED Certification or ability to obtain after employment.

Qualifications:

• At least 18 years of age or older as required by applicable law or contractual requirements.

• Ability to evaluate and deescalate conflicts/arguments. 

• Ability to remain calm while under pressure. 

• Accurate and detailed report writing. 

• Individuals must be fully vaccinated for COVID-19 and provide verifiable proof of their vaccination status or have a valid accommodation or exemption. 

• Ability to stand, walk, or sit for extended periods, indoors and outdoors, under various environments conditions. 

• Good interpersonal skills. 

• Comfortable using technology.

• Neat and professional appearance. 

• Read, understand, and speak English; constantly use speech and hearing (correctable to normal level required) to communicate with the public/co-workers, give and receive instructions, and use phones.

• Exceptional attention to detail. 

• Familiarity with various patrolling and monitoring techniques. 

• Interact and communicate effectively. 

• Strong customer service skills and the ability to communicate with various personalities in a business office environment. 

Important Notice for All Job Applications:
Thank you for your interest in joining our team! Please ensure you meet the qualifications outlined in the job posting. By submitting your application, you agree to our terms and acknowledge that we may contact you regarding the status of your application.
This notice also serves as a reminder that by applying, you consent to our review of your application in accordance with our hiring practices and privacy policies. Your personal data will be handled in compliance with applicable laws.

Additional Requirements:
Please note that this position will operate on federally controlled property. As such, applicants will be required to complete a background check conducted by a federal agency, in addition to our standard background check process, before beginning work in this role. Real ID or Government-Issued ID: Applicants must possess a valid physical Real ID driver’s license or another acceptable form of government-issued identification at the time of hire if the role involves driving.
For any questions or further information, please contact Human Resources. We look forward to reviewing your application!

Affirmative action employer. All qualified applicants will receive consideration for employment without regard to race; color; national origin; religion; sex (including pregnancy, childbirth, and related medical conditions); disability (physical or mental); age (40 and older); citizenship status; genetic information; ancestry; gender identity and gender expression; AIDS/HIV; medical condition; political activities or affiliations; status as a victim of domestic violence, assault, or stalking; or status as a protected veteran.