Assistant People & Culture Manager

Mandarin Oriental Downtown, Dubai is looking for an Assistant People & Culture Manager to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery.

Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the People & Culture department in Dubai, the Assistant People & Culture Manager is responsible for managing the full colleague onboarding lifecycle and core People & Culture administrative processes. Assistant People & Culture Manager reports to the People & Culture Manager.

As an Assistant People & Culture Manager, you will be responsible for the following duties:

• Deliver a professional and engaging onboarding experience, managing the full lifecycle from offer acceptance to completion and acting as the main contact for new joiners.

• Handle all onboarding administration, documentation, employee records, and system updates in Workday, ensuring accuracy, compliance, confidentiality, and audit readiness.

• Coordinate logistics such as visas, work permits, Emirates ID, travel arrangements, and onboarding-related requisitions while aligning with company policies and cost efficiency.

• Support broader employee lifecycle activities including transfers, insurance and benefits enrollment, and probation review processes with timely follow-ups.

• Maintain high data integrity through regular audits, reporting, and collaboration with Finance and auditors to ensure compliance with company standards and UAE regulations.

• Drive continuous improvement of onboarding and P&C operations through process optimization, digitalization, KPI tracking, stakeholder support, and enhancing the overall employee experience.

As an Assistant People & Culture Manager, we expect from you: 

• 2–3 years of experience in People & Culture Operations, onboarding, or personnel administration, preferably within luxury hospitality.

• Familiarity with HR systems, ideally Workday, and understanding of UAE labor laws and immigration processes.

• Strong interpersonal, communication, and organizational skills to manage stakeholders effectively.

• High attention to detail with the ability to multitask and handle multiple priorities efficiently.

• Dependable, responsible, and proactive approach to work.

• Good problem-solving abilities and a collaborative mindset as a team player.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.

• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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