VP of Technology Services - Salt Lake City, UT

Summit Technology is dedicated to providing cutting edge IT solutions aimed at providing a great end user experience.

We're committed to bringing passion and customer focus to the business.

Location State:

Utah

Location City:

Salt Lake City

Position Overview
The Vice President of Curated Technology Services leads the combined infrastructure, networking, and service delivery organization as one team, the engineers who design and build, and the service team who operates and supports. Where others see two departments, you build one team with one standard.
This role exists because our promise is only as strong as the organization behind it. You bring senior, day-in-day-out leadership to a talented team, close the gap between engineering and service delivery, and raise the bar from "close the ticket" to "solve the customer's real problem." 
As the technology industry reinvents itself around AI, you help lead Summit's shift toward a more consultative practice, guiding customers through decisions instead of just maintaining their environments.
This is an onsite role at our downtown Salt Lake City headquarters, with remote work available at manager discretion.

Key Responsibilities

• Lead and unify the infrastructure, networking, and service delivery teams into a single high-performing organization.
• Provide day-to-day leadership, coaching, and structured one-on-ones for your direct reports, and build development plans that grow your team leads into leaders.
• Own hiring, performance management, and accountability for the CTS organization.
• Build the operational bridge between engineering and service delivery: documented SOPs, clean handoffs, continuous improvement.
• Set the service standard: solve the root cause, not just the symptom, and own escalations so no customer feels like a ticket number.
• Champion a certification culture across the team, with primary and secondary owners for every major Microsoft workload.
• Help build Summit's consultative technology-leadership offering and develop executive level relationships at key customers.
• Drive adoption of the Microsoft and AI platform capabilities Summit already owns, internally and for customers.

Qualifications

• • 10+ years in enterprise or mid-market technology roles centered on the Microsoft stack 
• (Microsoft 365, Azure, Entra, Intune, Teams).
• • 5+ years leading technical teams, including experience managing 8 or more direct and 
• indirect reports.
• • Hands-on migration and transformation experience: tenant onboarding, cloud 
• migrations, identity and access, device management.
• • Solid working knowledge of networking (routing, switching, wireless, ISP operations); 
• depth in every protocol isn't required, judgment is.
• • Experience operating in or alongside an MSP or multi-customer service delivery 
• environment.
• • Fluency with AI tooling (Copilot, Claude, ChatGPT) as a working instrument, not a 
• novelty.
• • Bachelor's degree in information technology, computer science, or a related field 
• preferred; equivalent experience considered.
• • Current Microsoft certifications strongly preferred, with a commitment to continue 
• certifying after hire.

Who Will Be Successful in This Role
The ideal candidate is:

• A Natural Mentor - Measures success by the team's growth, not just their own.
• A Bridge-Builder - Ends the "that's the other team's problem" reflex wherever it appears.
• Calm Under Fire - Stays constructive when things break, because they will.
• Customer-Obsessed - Asks what the customer is actually trying to accomplish before prescribing a fix.
• A Clear Communicator - Delivers hard feedback directly and respectfully, and speaks fluently to everyone from a service desk technician to a customer's CEO.

What You'll Gain

• Leadership of a fast-growing, profitable technology services organization.
• A defined growth path toward COO and future equity opportunities for sustained performance.
• Real ownership and real reach in a small, high-talent-density company.
• Direct work with leadership and decision-makers, at the center of Summit's shift toward AI-driven consultative service

About Summit Technology
Summit Technology is a Salt Lake City technology company built on one promise: curated 
technology, delivered by people who see the whole picture. Our Curated Technology Services 
(CTS) division is how we keep that promise for startups, small businesses, and growth-stage 
companies across the country: Microsoft 365 and Azure, managed IT, cybersecurity, modern 
workplace, and AI and automation consulting, all built on our own managed suite.
We move quickly, we hold a high standard, and we build things that are genuinely remarkable.

Pay Rate Type:

Salary

If you're looking for a career with a growing company where you are part of a team dedicated to making a difference, you'll enjoy your career with us!

Summit Technology is an equal opportunity employer and promotes a drug free workplace.