Council Meeting Operations and Office Support - Operations Assistant

This position is in office.

Why It's a Great Opportunity:  This is a unique opportunity to play a vital role in keeping Pierce County Council meetings running smoothly while supporting the day-to-day operations of the Council office. About half of your time will be spent serving as the Zoom host for public Council and committee meetings, where you'll troubleshoot technical issues in real time and help ensure a professional experience for Councilmembers, staff, and the public. The remainder of your time will be spent supporting office operations, assisting with administrative functions, and serving as a welcoming first point of contact for visitors.

Why It's a Great Organization: The Pierce County Council is the legislative and policy-making body of Pierce County government. As a Home Rule Charter County, Pierce County operates with a clear separation between the elected County Executive and the seven-member, district-based County Council.

Serving a population of more than 925,000 residents, the Council reviews and acts on hundreds of ordinances and resolutions each year, providing oversight and direction on a wide range of issues affecting the County. The Council also reviews and adopts the County’s budget, a critical process that allocates resources and sets priorities for County services.

Working in a fast-paced, highly visible environment, the Council regularly engages with the public and receives briefings from executive departments and other elected officials to ensure transparency, accountability, and informed decision-making. Through close collaboration with County leadership, partner jurisdictions, and the community, the Council plays a central role in shaping the future of Pierce County.

Learn more about the Pierce County Council here.   

How to be Successful in the Role: You stay calm under pressure and can confidently troubleshoot technical issues while meetings are live and the public is watching. You are dependable, punctual, and self-motivated, arriving prepared and anticipating needs before they become problems. You easily shift between competing priorities, adapt to interruptions, and maintain a professional, customer-focused approach with everyone you interact with. Most importantly, you take initiative, solve problems independently, and enjoy wearing many hats while supporting a collaborative team. 

Your Future in this Role: A career with Pierce County means joining an organization committed to your growth and success. Through our robust online learning and variety of training opportunities, Pierce County ensures continuous professional development throughout your journey. This dedication extends beyond individual advancement, it reflects a broader mission to foster welcoming communities, maintain safe infrastructure, and promote equitable access to opportunities.  

Core Daily Responsibilities:

• Manage technical setup ensuring necessary equipment is functional and properly setup for Zoom.
• Provide Zoom hosting and technical support for Council and committee meetings.
• Provide Zoom support for remote Council and committee activity.
• Troubleshoot technical issues with Councilmembers, staff, presenters, and the public who attend meetings virtually.
• Provide technical expertise for microphones, cameras, and audio systems for those participating in Zoom meetings.
• Facilitate public testimony by managing Zoom attendees and enabling them to speak in Zoom Webinars as needed.
• Monitor the virtual components of committee hearings to ensure the security, dependability, and transparency of the legislative committee process.
• Ensure that meetings are recorded using Zoom Cloud recording.
• Provide audio and video assistance for participants joining virtually, if needed.
• Enable Zoom accessibility options to allow for more accessible Zoom hearings.
• Communicate with colleagues to give and receive support.
• Coordinate with PCTV for all required cablecast meetings as needed.
• Performs receptionist and general office duties during periods when the Council and its committees are not meeting; and responds to routine inquiries by telephone or person-to-person.
• Provides support to the IT and Operations Supervisor and the Chief of Staff with a variety of other office operations and administrative tasks such as organizing, maintaining and retrieving information and documents from files and records; processing requisitions, vouchers and invoices; validating payments and placing orders for department.

Learn more about the Operations Assistant here.

Additional education or experience may substitute for the recruiting requirements.

• One or more years of progressively responsible experience directly related to the duties of the position.
• High School diploma or GED

• Experience working in a public agency with elected officials is preferred.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Our Recruitment Practices: This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County’s needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Our Welcoming Workplace Commitment: Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping