Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

Emergency Department

Job Family

Nursing Support

Work Shift

Days (United States of America)

Summary

Provide clerical services to maximize the functioning of the unit. Maintain responsibility for telemetry emergency phone.

Major Job Functions

The following is a summary of the major essential functions of this job.  The incumbent may perform other duties, both major and minor, that are not mentioned below.  In addition, specific functions may change from time to time:

• Greet patients upon admission by introducing themselves and welcoming patient to the unit

• Introduce self to patients daily with face-to-face contact

• Identify the patient by using name and date of birth to include checking medical records that accompany the patient and patient armband

• Act as receptionist and greets hospital staff and visitors

• Initiate, receive, and deliver telephone messages related to unit activities

• Maintain patients’ charts on assigned units

• Order and maintain adequate supply levels on unit

• Assume responsibility for answering the telemetry emergency phone and pass responsibility if leaving the desk

• Files telemetry strips in a timely manner in the location predetermined by the floor

• Set up assignments in Responder system, answers call lights, and sets services as necessary

• Demonstrates responsibility concerning customer satisfaction, patient throughput, and hospital capacity

• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training: 

• High school diploma or equivalent required

• Completion of medical terminology course preferred

Work Experience: 

• 1 year Medical Assistant or Nursing Assistant experience preferred

Knowledge, Skills, and Abilities Required: 

• Proficiency in reading, writing, and speaking the English language

Physical Requirements: 

• Ability to work at computer/monitor for long periods

• Ability to remain calm under emergency situations

• Sits for prolonged periods

• Ability to communicate verbally

• Auditory and visual acuity to accurately perform job functions

• Position may involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity