| Job Success Profile |
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| Division: |
Supply Chain Management |
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| Department: |
Demand and Supply Planning |
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| Position Title: |
Head of Demand Planning |
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| Direct Report to: |
Head of Demand and Supply Planning |
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| Indirect Report to: |
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| Main Purpose of the Job: |
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| Lead the Demand Planning team, at NiM level, in the effective application of Best Practice and compliant and efficient processes, as well as in the efficient use of tools (Excel, PowerBI, SAP APO) Formulate and implement demand planning strategies and policies which drive the quality of forecasting across NiM. Drive the alignment of this Demand Plan with internal and external partners through the Monthly Business Planning process, and lead initiatives to deliver continuous improvements at all levels of the process. Increase knowledge & capabilities of Demand Planners, and enhance knowledge of broader DSP team in demand planning and MBP. Benchmark and share knowledge with the Demand Planning community beyond the Nestle Market. Contribute to Strategic (3 years +) and Tactical (18-20 months) Business Planning via Monthly Business Planning and the Dynamic Planning Framework. |
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| Key Outputs: |
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Key Performance Indicators: |
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| Manage and maintain a skilled and motivated team of Demand Planners (including Subject Matter Experts), who are competent in delivering a reliable forecast with a high level of insights, and can drive consensus demand plans with cross functional teams through the Monthly Business Planning process |
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Achievement of: Customer Order Fulfillment (Including COF of Events) Demand Planning Accuracy and Bias (M-1, M-3) Weekly/Location DPA Product Freshness Stock Cover OG/RIG Other Measures Training and succession Plans are in place, PDP process is effective, Super Users & Experts are identified and recognized. Assessment of maturity level in best practices & tools is performed regularly (e.g. skills matrix). Robust and effective MBP processes and execution |
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| Manage the relationship and the effective flow of information between the Demand Planning function and the internal business partners and key stakeholders within and outside Operations (e.g. Sales, Marketing and Finance) |
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| Effectively contribute to all the Nestlé Demand Planning processes including Monthly Business Planning (MBP), Dynamic Forecast (DF), Integrated Commercial Planning (ICP), Annual Volume Commitment (AVC) and Annual Cost Estimate (ACE) processes, as well as the Event Management Process (I&R and Promotions) |
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| Work closely with the Supply Planning Manager, Category DSP Managers and Head of DSP for development and coaching of team members: Develop and sustain a relevant capability-building framework, secure resources and accurate onboarding of new employees. |
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| Ensure the necessary training and development or wider DSP team and other functions in Demand Planning, as required |
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| Leverage system capabilities for all Demand Planning related tools and reports, and identify new ways of working making Demand Planning more efficient |
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| Proactively engage with Demand Planning Network outside of the Market to share best practices and to drive continuous improvement and improve ways of working and efficiency. Ensure compliance to the latest standards/policies related to Demand Planning |
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| Ensure sustained business and customer insights, through collaboration with internal and external stakeholders |
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| Key Experiences: |
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Knowledge: Nestlé Corporate/ Functional / Market / Business/ Organizational |
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| Past Experiences: - at least 7 years experience in Supply Chain Management with a very good grasp of the different departments in SCM and of the end-to-end process - at least 3 years experience in Demand and Supply Planning (desirable to have had experience in Demand Planning) - Previous Leadership role in one of the functions across Generating Demand or other Ensuring Supply areas of: Sales / Marketing; Customer Supply Chain; Demand & Supply Planning; Procurement - with direct people management. |
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MBP in the market Act as the Subject Matter Expert of Demand Planning and MBP in the Market. Liase with Zone Supply Chain, Corporate Supply Chain, IT on improvement projects and initiatives in relation to the MBP Process and Demand Planning Enhance and Improve Knowledge Base and Competency of Category DSP Managers, Demand Planners and the cross-functional team involved in the Demand Planning Process. Forecasting (incuding statistical forecasting where relevant) Operations Planning Monthly Business Planning Market Insighting Problem-Solving Tools/Root cause analysis Demand and Supply best practice and compliance |
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| Key Relationships Internal and External to Nestle Group: |
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Functional/Business/Organizational Knowledge: |
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| Category DSP Managers Demand Planners Head of Supply Chain Customer Supply Chain Logistics BEOs Sales Director CDT BU Controllers Marketing Market Intelligence Team National Sales Managers Decision Support CFO Market Head Market IT Zone DSP Corporate Supply Chain RBS IT |
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Explain the Demand and Supply Planning Best Practices and Processes: Demand Planning Event Planning for NPD, Renovation, Promotions Distribution Requirements Planning Intermarket Supply Planning Master Production Scheduling (including SubCon) Customer Collaborative Planning Demand Planning and Shaping Distribution Planning Intermarket Supply Inventory Planning and Optimization Capacity and Production Planning (including subcontracting) Tactical MRP and Inbound Material Management Competency to describe the main aspects of ff. elements and detail integration points with Demand Planning: Customer Supply Chain, Physical Logistics, Manufacturing, Procurement, Other Related Drivers (Supply Chain KPIs, Key Supply Constraints) Be able to describe the impact of Demand Planning on other Functions and their KPIs: OG/RIG |
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| Nestle Leadership Framework |
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| Insight |
HD |
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Skill Level |
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| Energize and Engage |
D |
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4. Can do alone |
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| Enable Results through Others |
D |
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3. Can practice with help |
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| Coach and Develop |
S |
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3. Can practice with help |
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| Influence with Integrity |
HD |
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4. Can do alone |
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| Courage |
D |
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1. Knowledge not acquired/required |
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3. Can practice with help |
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4. Can do alone |
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3. Can practice with help |
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3. Can practice with help |
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