About the Team

There are a lot of activities that happen in our stores so we have a strong cross-functional team focused on doing Anything for Pets by supporting the store teams through effective communications, processes and initiatives. The Store Strategy & Operations department leads the way to support all store activities and define business-driving strategies. The Workforce, Insights & Planning team owns labor optimization and reporting needs. The Operations & Innovation team owns merchandise execution, process improvement, compliance, store technology and innovation. And the Strategy team leads all the business-driving efforts for Salon, PetsHotel, Pet Training and In-store customer experience. These teams work diligently to ensure our associates, pets and pet parents are supported, while operating efficiently to drive the business.

About the Location

 

 

Field Position:

This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.

About the Job

SUMMARY

The District Salon Trainer (DST) is an educator in their assigned districts of the PetSmart field  organization, responsible for providing technical training (both in-person and remotely) for areas of our services business.   

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitate Dog & Cat
• Provide Oversight for Salon GetSmart Training and Curriculum.
• Evaluate productivity and staffing needs in the district to determine location and timing of Academy sessions.
• Oversee and complete technical assessments for Academy trainees, both pre- and post- Academy, plus ongoing technical assessments as required.
• Partner with District Leaders to communicate technical standards and drive results through quality
• Develop and facilitate Services-specific technical content during district meetings and conference
• Evaluate staffing needs for salon including dog and cat grooming
• Utilize reporting tools to identify opportunities and plan technical, safety and staffing support as needed.
• Support Store Leadership with general Services engagement.
• Facilitate Safety Seminars and other ongoing education programs as prescribed by the home
• Driving safety standards, quality, and performance within their assigned districts through effective training.
• Up to 75% travel across a specified group of store locations, including periodic home office and district meeting travel, and overnight travel as needed.

 

 

EDUCATION and/or EXPERIENCE

• High School Diploma/GED or equivalent required.
• Demonstrated experience in the following areas, or equivalent combination of education and experience:
  • Leading, training, and developing others with various learning styles.
  • A minimum of 4 years of dog grooming experience. Cat grooming and/or additional grooming certifications is
  • 2-5 years of experience in a PetSmart Grooming Salon. PetSmart Salon Leader experience strongly
  • Ability to demonstrate and communicate advanced Pet Styling skills and grooming to breed standards and knowledge of salon policies &
• Strong track record related to pet and human safety in the Salon.

 

SUPERVISORY RESPONSIBILITY

• None

 

TECHNICAL SKILLS

• Ability to read and interpret reports and operational
• Familiarity with Microsoft Office products and basic
• Demonstrated strong verbal and written communication

 

CERTIFICATES, LICENSES, REGISTRATIONS

• None

 

PHYSICAL DEMANDS and WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, or crouch. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include depth perception.

 

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is frequently exposed to moving mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to extreme heat and risk of electrical shock. The noise level in the work environment is usually loud.

 

Reasonable accommodations may be made to enable those with disabilities to perform essential functions.

Additional Job Considerations

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

 

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.