AI Operations Analyst - Hybrid

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Role Summary
Join Associated Bank and help bring enterprise AI initiatives to life. As an AI Operations Analyst, you'll coordinate AI projects, develop operational documentation, manage reporting, and support the successful adoption of AI solutions across the organization. This role offers the opportunity to collaborate with business and technology teams while building expertise in one of banking's fastest-growing areas.

Key Accountabilities

• Develop governance and operational documentation that supports secure, compliant, and audit-ready AI solutions.

• Partner with business leaders, technology teams, and vendors to gather requirements and coordinate AI project execution.

• Manage the AI Innovation Hub by maintaining SharePoint content, resources, and documentation that support enterprise initiatives.

• Build dashboards and reports that measure AI adoption, operational performance, and solution health.

• Investigate operational issues, coordinate resolutions, and identify opportunities to improve processes and efficiency.

• Support enterprise AI governance by maintaining documentation that aligns with risk and compliance standards.

• Coordinate AI Academy activities and track learning participation to help expand AI knowledge across the organization.

Education & Experience

Required

• Bachelor's Degree in Computer Science, Information Technology, Data Analytics, Artificial Intelligence, or a related field.

• 2+ years of experience gathering business requirements and documenting business process mapping.

• 2+ years of experience managing cross-functional stakeholders and project coordination.

• 2+ years of experience working in a regulated industry.

• 2+ years of experience applying analytical and problem-solving skills.

• Working knowledge of IT Service Management (ITSM) principles and foundational AI or Machine Learning basics.

Preferred

• Experience supporting AI, automation, analytics, or digital transformation initiatives.

• Experience building dashboards using Power BI or similar reporting tools.

• Experience administering or maintaining SharePoint sites.

• Familiarity with governance, Identity and Access Management (IAM), and enterprise control documentation in a financial services environment.

Why You'll Love Working Here

At Associated Bank, you'll help shape how AI is responsibly implemented to improve the experiences of our customers and colleagues. You'll collaborate with talented professionals, gain exposure to innovative technologies, and grow your skills through meaningful, enterprise-wide initiatives. Apply today to make an impact.

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

• Retirement savings including both 401(k) and Pension plans. 

• Paid time off to volunteer in your community. 

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

• Competitive salaries with professional development and advancement opportunities. 

• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

• Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [email protected] if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$60,480.00 - $103,680.00 per year