- Workplace
- Remote
- Type
- Full-time
- Seniority
- Director
- Education
- Master
- Source
- RecruiterFlow
Description
Our client is seeking a Client Success Director for Serviced and Corporate Accommodation based in Dubai, UAE. This is a unique opportunity to lead Situ’s accommodation delivery across the UAE and the wider region, supporting a major corporate client while driving commercial growth and building strong local partnerships.
Key Responsibilities:
- Own conversion, revenue, margin, and service delivery for the UAE and regional markets.
- Personally manage enquiries from initial requests through to confirmed bookings.
- Serve as the trusted day-to-day contact for a major corporate client.
- Source, onboard, and manage local accommodation partners to ensure quality and availability.
- Use commercial judgment to optimize pricing, availability, and selection to protect conversion rates and margins.
- Represent Situ at client meetings, partner discussions, and regional industry forums.
Requirements:
- Experience in corporate accommodation, serviced apartments, relocation, global mobility, long-stay hospitality, hotel apartments, corporate travel, or flexible living.
- A hands-on approach with the ability to personally manage bookings, negotiate rates, chase availability, and resolve issues.
- Senior-level credibility with strong relationship management skills for major clients.
- Deep local knowledge of the UAE accommodation market and partner networks.
- Commercially focused with a strong understanding of conversion and margin management.
This Dubai-based position offers a competitive package and regional responsibilities. If you have a passion for client success and driving business growth in the serviced accommodation sector, this role offers a rare chance to lead the market.
This is a confidential search conducted by JOH Partners. Interested candidates should apply directly to our team for a confidential discussion.
Skills
R.NETGitHubWebSocket
