Community Court Coordinator/Case Manager

This is a full time limited-term position, with funding through June 30, 2027. The position may be extended depending on funding.  

Under the direct supervision of the Court Administrator, the Community Court Coordinator/Case Manager is responsible for the overall program organization as well as managing daily operations, collecting data, and implementing strategies.  This position provides direct service case management to participants of Community Court. This position assesses participant needs and eligibility and connects them with identified resources. This position also implements, monitors, and reports participant compliance with court objectives, as ordered by the Community Court Judge.  Responsibilities will also include implementing policies and procedures as well as recruiting and managing service providers. The position works as part of a team with the Case Manager as well as the core team consisting of the Judge, the prosecutor, the defense attorney, and the peer navigator.

• High School diploma or equivalent
• 2 years of experience working with social service providers or therapeutic courts
• Fluency in computer office programs, especially word and excel
• A combination of education, training, and experience that provides the candidate with the knowledge, skills, and abilities to perform the job.

Preferred Requirements:

• An associate degree or higher in social work, criminal justice, psychology, counseling, or therapy field.

Licenses and other requirements:

• Possession of a valid Washington driver’s license
• Must pass a criminal history background check

Knowledge of:

• Community resources, social service agencies, and landlords. 
• Current practices of assessment, counseling, and treatment.
• Principles, practices and procedures of criminal law
• Structures of public benefit and welfare systems such as subsidized housing, food and financial assistance programs.

Ability to: 

• Be sensitive to cultural and socioeconomic characteristics of the population served.  
• Set appropriate limits with clients to help them gain skills and confidence. 
• Work collaboratively with other personnel and/or service providers or professionals.        
• Demonstrate mentorship and leadership skills.
• Work independently with strong organizational skills to meet a demanding workload.
• Demonstrate excellent communication skills, particularly listening, mediation, and writing skills.  
• Work cooperatively as a member of a service-oriented team.  
• Maintain a professional demeanor, good organizational and time-management skills, demonstrate good judgment, excellent problem-solving abilities 
• Demonstrate punctual, regular, and reliable attendance.
• Plan, coordinate, organize and schedule programs, processes, and services.
• Work effectively with indigent populations, which may include working with individuals that are extremely hostile, angry and/or confrontational.
• Speak effectively and present information and respond to questions in a courtroom environment and in individual and small group situations.

Environmental Conditions/Physical Effort:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use arms, hands, and fingers to reach, handle, feel, or operate objects, materials, tools, equipment, or controls; frequently required to sit, stand, walk, hear, and talk normally with or without mechanical assistance; and occasionally required to lift in excess of 35 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in a typical office environment with moderate noise level and numerous interruptions. The employee may be contacted by disgruntled and hostile customers, requiring conflict-management skills. Employees in this classification may be required to work varying shifts including nights and weekends as assigned by management.

The City of Federal Way is an Equal Opportunity Employer