Field Engineer - Arizon - Remote + 75% Travel

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

Job Description

NOTE: Candidates MUST be able to travel 75%. Candidates will preferrably reside in Arizona.

The Field Engineer entails delivering expert-level technical assistance, system optimization, and detailed documentation for specialized communication frameworks. Key duties involve managing sophisticated RF and Broadband architectures alongside critical network infrastructure. The role requires performing on-site infrastructure enhancements, resolving intricate technical issues for public safety clients, and ensuring "as-built" documentation remains accurate and current.

Technical Support & Optimization:

• Provide advanced technical support for specialized systems and product applications, focusing on troubleshooting software-driven electronics and optimizing performance for RF and Broadband architectures.
• Ability to troubleshoot Windows Server (2012-2022) and SQL databases.
• Work with various technologies, including legacy analog, advanced digital P25, and data infrastructure.
• Program, configure, optimize, test, and document complex communications systems.
• Develop and implement solutions for difficult technical challenges encountered during system implementation, upgrades, or support activities.
• Perform preventative maintenance (PM) routines to ensure proper system operation, focusing on trend analysis and meticulous documentation of results.

Reporting:

• Submit comprehensive weekly reports detailing activities and accomplishments.

Networking & IT:

• Strong knowledge and proficiency in wired communications systems (LAN/WAN).
• Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges.
• Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues.
• Knowledge of standard telephony, dedicated data circuits, and packet switching techniques.
• High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access.

RF Communications:

• Knowledge of R.F. systems, including transmitters, receivers, and antenna networks.
• Proficiency in using various communications test equipment.

Professional Attributes:

• Strong self-management and self-motivation skills.
• Excellent communication skills.
• Ability to quickly solve customer problems in high-stress situations.

Preferred Experience

• Optimization and support of complex communication systems.
• Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills.
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment.

Experience with the following equipment is desirable:

• Consoles (MCC7500, MCC7100)
• Channel Banks and T1 Circuits
• Computer IP Networks and Configuration
• RF Infrastructure Technologies

Core Technical Requirements:

• Experience: 3–5+ years in RF communications, IP networking, and server administration, with a focus on installation and troubleshooting.
• RF Systems: Proficiency with LMR systems, P25 trunked/conventional systems, and Motorola G-Series base stations.
• Networking & IT: Experience with LAN/WAN IP networks, including Cisco or Juniper routers, switches, and firewalls.
• Server Virtualization: Hands-on experience with VMware ESXi v6/v7+, Microsoft Hyper-V, and Red Hat Linux.
• System Implementation: Familiarity with Motorola consoles (e.g., MCC7500), channel banks, and KMF/KVL encryption devices.

Qualifications and Responsibilities:

• Education: A Bachelor’s degree in Electrical Engineering, Computer Science, or a related field, or 3+ years of equivalent experience.
• Certifications: CompTIA Network+, Security+, or Cisco CCNA are highly desirable.
• Tools: Proficiency with RF test equipment, such as Viavi 3920B or Anritsu S412E analyzers.
• Travel Requirements: Significant travel exceeding 75% to various Department of Defense (DoD) locations across the United States. Passport is preferred. 

Security & Citizenship:

• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s).
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $70,000 to $85,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

Basic Requirements

• Bachelors Degree OR 3+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Server Administration, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements

Over 75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.