- Location
- US
- Workplace
- Remote
- Type
- Full-time
- Department
- Management
- Seniority
- Lead
- Experience
- 7+ years
- Education
- Master
- Source
- Eightfold
Description
Strategy and Business Planning Partner with the SVP and functional leaders to shape GIS strategy, support organizational planning, and set priorities. Review market analysis and external trends to identify opportunities to improve efficiency, service delivery, and customer experience. Lead transformational initiatives that improve how GIS operates, delivers value, and serves customers. Champion the practical use of AI, data, and emerging technologies to improve efficiency, service quality, decision-making, employee experience, and the customer journey. Translate strategic priorities into plans with clear milestones, owners, measures, and expected outcomes. Develop business insights and recommendations for senior leadership, including executive presentations and planning materials. Build strong working relationships across Finance, Operations, Product, Sales, Customer Success, and Services. Connect GIS priorities with broader company goals and customer needs. Lead high-priority cross-functional initiatives that require coordination across teams or do not fit neatly within a single function. Influence senior stakeholders and help resolve issues that could delay strategic work. 7+ years of experience in business strategy, operations, finance, consulting, or business planning. Experience supporting senior executives, leading strategic planning, or managing complex cross-functional initiatives. Demonstrated knowledge of Implementation Services, Professional Services, or similar client delivery functions within a SaaS environment. Experience with identifying, creating and implementing AI solutions at scale. Strong analytical and financial modeling skills, with the ability to turn complex information into actionable recommendations. Proven ability to influence senior leaders, represent executive priorities, and drive enterprise initiatives forward. Experience with Power BI, Salesforce, ServiceNow, Excel, and enterprise reporting tools. 3+ years of people leadership experience (preferred). Bachelor's degree in business, Finance, Economics, or a related field; MBA preferred.