Clinical Services Manager - Central Arkansas - Primary Care Clinics

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Closing Date:

12/12/2026

Type of Position:

Clinical Staff - Medical Services

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

ICE | PCPHSL | Primary Care Clinics #1

Department's Website:

Summary of Job Duties:

This Position is for Central Arkansas Outpatient Primary Care Clinics (M-F).

The Clinical Services Manager (CSM) plays a vital role in the UAMS Family Medical Clinics above. Their primary responsibility is to oversee the daily operations of the nursing department and ensure that all essential functions are running smoothly. This includes staffing, development, budgeting, patient satisfaction, professional growth, and quality outcomes. The CSM will also collaborate with the Medical Director, Residency Director, physicians, and leadership within the organization to ensure that quality patient care and exceptional customer service are delivered while adhering to regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies.

Clinical Service Managers (CSMs) are responsible for implementing the organizational vision, mission, philosophy, core values, evidence-based practices, and standards, as well as nursing support services in their areas of responsibility. The CSM practices in accordance with the scope and standards of practice of the UAMS, the American Nurses Association, and the Nursing Social Policy Statement.

Qualifications:

Minimum Qualifications:

• Graduate of an accredited Nursing Program with a Bachelor's in Nursing required, with at least 5 years of experience in nursing and at least 3 of those years in a supervisory capacity
• Valid License as a Registered Nurse by the State of Arkansas

Qualifications Equivalencies:

Additional Information:

Responsibilities:

• Collects and documents assessment data from patients and/or others per UAMS standard.
• Develops patient's Plan of Care (POC) per department/unit standards utilizing assessment data.
• Evaluates the progress of patients toward attainment of desired outcomes.
• Administers medication following department/unit standards and Nurse Practice Act.
• Verifies and evaluates care delivered to ensure it is consistent with patient and family centered care principles, practice standards and regulatory requirements.
• Supports the integration of current evidence into nursing practices.
• Promotes an environment conducive to positive educational experience for all students and staff.
• Provides effective patient/family education/discharge planning.
• Effectively collaborates and communicates with nursing staff at all levels, interdisciplinary teams, executive leaders, and other stakeholders.
• Communicates care appropriately through documentation in the medical record.
• Reports variances in care/ systems/ processes through the appropriate means.
• Participates in recruitment/retention of staff.
• Facilitates development and implementation of nursing practice standards that are evidence-based and in compliance with ANA standards.
• May perform other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Talking

Frequent Physical Activity:

Reaching, Sharps, Standing, Walking

Occasional Physical Activity:

Lifting, N/A, Pulling, Pushing, Sitting

Benefits Eligible:

Yes