Criminal Justice Recovery Coordinator

Criminal Justice Recovery Coordinator

Location: Exeter, but also covering areas of Devon (onsite)
Hours: 37 hours per week
Contract Type: Full-time, permanent
Salary: £25,877.80 - £34,240.03 per annum

Starting Salary: £27,000 per annum

Please note: You must have a full UK driving licence and access to your own vehicle.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the role

We are looking for a motivated and compassionate Recovery Worker to join our team, supporting individuals affected by drug and alcohol misuse throughout their recovery journey.

You will work collaboratively with individuals, families, colleagues and partner agencies to provide person-centred recovery planning, case management and practical support. From initial assessment and engagement through to structured treatment and sustained recovery, you will empower individuals to make positive changes, reduce substance-related harm and build the skills, confidence and connections needed to achieve long-term recovery.

What you’ll do

• Manage a caseload of service users, developing, implementing and reviewing individual recovery plans and treatment interventions.
• Conduct initial screening, triage and comprehensive assessments to identify individual needs, risks and support requirements.
• Deliver effective case management, including risk assessments, safeguarding plans and ongoing reviews.
• Work collaboratively with multidisciplinary teams, families and external partner agencies to support positive recovery outcomes.
• Facilitate access to treatment services, community resources and peer support opportunities to strengthen recovery and social connections.
• Deliver evidence-based psychosocial interventions through one-to-one sessions and group work, including ATR and DRR programmes.
• Support harm reduction initiatives, including drug screening, BBV testing, immunisation and needle exchange services.
• Promote family involvement in recovery and help reduce the impact of substance misuse on children and families.
• Work alongside Probation and Court services, contributing to suitability assessments and reports to inform sentencing options.
• Where required, provide prison in-reach support, helping individuals prepare for successful reintegration into the community.
• Maintain accurate case management records, reports and documentation, ensuring compliance with safeguarding requirements and clinical governance.
• Participate in team meetings, supervision, training and continuing professional development.

What we’re looking for

• Experience of working with individuals affected by drug and alcohol misuse, substance dependency or other complex needs.
• An understanding of recovery-focused, person-centred approaches and the challenges individuals may face throughout their recovery journey.
• Experience of assessment, support planning, case management and delivering interventions to individuals with diverse needs.
• Knowledge of safeguarding, risk assessment, harm reduction and the importance of maintaining professional boundaries.
• The ability to build positive, trusting relationships with service users, families, colleagues and external partner agencies.
• Strong communication, interpersonal and organisational skills, with the ability to manage a varied caseload effectively.
• The ability to work collaboratively as part of a multidisciplinary team while also using initiative and working independently.
• Good IT and administration skills, including the ability to maintain accurate records using electronic case management systems.
• A commitment to equality, diversity, inclusion and treating everyone with kindness, honesty and respect.
• A willingness to undertake relevant training and ongoing professional development.
• Flexibility to work across different operational sites, including occasional evenings and weekends, in line with service requirements.

To view the JD, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

 

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

Closing Date:

2026-12-03