Health Unit Coordinator

JOB TITLE: Health Unit Coordinator

STATUS: Full Time

LOCATION: 1 Hospital Drive, Massena, NY 13662

DEPARTMENT: Emergency

SCHEDULE: Mon - Fri (3pm - 11pm) Every other weekend

SUMMARY:
Under the supervision of the Director/Manager or delegate, assists in planning, organizing, implementing evaluating the activities occurring on the nursing unit by performing clerical and receptionist duties and maintaining the physical environment of the area.

KEY RESPONSIBILITIES:
• Receives visitors to unit, as is appropriate answers inquires, supplies information to and assists physicians, patients, visitors, and co-workers of own and other departments.
• Answers and makes telephone calls, receives and delivers messages. Keeps up-to-date lists of resources and pertinent phone number.
• Keeps Patient Registration informed of vacant beds, admissions, and discharges via the proper forms, telephone, verbally, computer, and by updating the patient roster board.
• Coordinates patient appointment schedules with other departments, health care facilities, and physician officers.
• Notifies Nutritional Services department of changes in patient's diets, any new diets, delayed meal trays, and other dietary items as needed.
• Reports equipment and systems needing repair, processes work order.
• Assists with the patient admission procedure:
- Completes records
- Assembles and stamps charts
- Copies charts for transfer
- Assists in arrangements of ambulance and /or air vehicles for patient transport to other facilities and/or home.
- Keeps charts replenished and properly stickered with correct identification plate. Maintains chart in proper sequence and files reports and records.
- During the off shifts and on weekends, pulls patients' charts as needed.
• Assists with patient discharge procedure:
- Disassembles chart, assuring chart is in proper order
- Ensures all sheets are labeled with proper identification
- Ensures all sheets are dated and in proper time sequence
- Discharge summary of all day record obtained and placed in chart in place of the daily all day records
- Makes sure all forms are legible.
• Maintains log books ad reference file of patients.
• Enters into computer various requests, changes, charges, and information. Removes and files, forms and
reports from the computer printer. Maintains efficient computer operation i.e. charges, cassettes, and paper.
• Transcribes physician orders under the direction of the Registered Nurse. Utilizes basic knowledge of medical
terminology and accepted abbreviations when transcribing orders. Registered Nurse verifies entries, accuracy
of the transcription, and co-signs order sheet.
• Maintains central services department supplies on the nursing units.
• Determines the need and orders unit supplies from the Materials Management department.
• Maintains currency of reference book and Policy/Procedure manuals.

PREFERRED QUALIFICATIONS:
• High School Education or GED.
• Knowledge of medical terminology and computer skills preferred.
• communication and interpersonal skills necessary to deal effectively and courteously with a diverse group of hospital personnel, patients, visitors, internal and external telephone calls.

MINIMUM QUALIFICATIONS:
• None

REQUIRED LICENSURE/CERTIFICATIONS:
• None

UNION:

CSEA (MH)

Note: Not all per diem roles are union eligible

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$18.45 - $26.78

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.