- Location
- Lansing, MI
- Department
- Real Estate
- Source
- Paylocity
Description
Description
About Newbury Residential
Newbury Residential is a growing property management company focused on delivering exceptional resident experiences, maintaining strong communities, and developing successful teams.
We're seeking an energetic, dependable, and customer-focused Leasing Agent to join our team. The ideal candidate is personable, organized, motivated to achieve leasing goals, and willing to take initiative in the daily operations of the community.
Key Responsibilities
- Respond promptly to prospective resident inquiries and conduct engaging property tours.
- Follow up consistently with prospects to convert leads into leases and achieve occupancy standards.
- Assist with applications, lease preparation, renewals, and move-in coordination.
- Maintain accurate prospect and resident records within the property management system.
- Build positive resident relationships and assist with questions, concerns, and service requests.
- Coordinate with management and maintenance teams to ensure apartments are ready for move-in.
- Stay informed about community pricing, availability, amenities, and local competitors.
- Support marketing efforts, online reputation, and community presentation.
- Assist the Community Manager with administrative and operational responsibilities.
- Follow company policies and applicable Fair Housing regulations.
Requirements
Qualifications
- Previous leasing, sales, hospitality, or customer service experience preferred.
- Strong communication, organizational, and interpersonal skills.
- Self-motivated with a sense of urgency and commitment to follow-through.
- Comfortable using computers and property management software; Entrata experience is a plus.
- Ability to work independently, collaborate with a team, and manage multiple priorities.
- Positive attitude, dependable work ethic, and willingness to learn.
Skills
Customer Service