- Location
- Lemont, IL
- Type
- Part-time
- Department
- Finance
- Seniority
- Entry
- Experience
- 1+ years
- Education
- High School
- Source
- Paylocity
Description
Description
The Village of Lemont is seeking a detail-oriented, and collaborative Finance Customer Service Representative to join our team! In this key front-line role, you’ll assist residents and staff, process payments, and support financial and administrative operations within the Finance Department.
We’re looking for someone with a positive attitude and a team-oriented mindset who excels in a customer-facing role and values providing exceptional service.
Key Responsibilities:
- Deliver outstanding customer service at the front desk, by phone, and via email
- Process utility payments, permits, licenses, and other financial transactions
- Assist with utility billing, account updates, and invoice distribution
- Perform clerical duties such as data entry, scanning, and recordkeeping
- Support other departments with permits, documentation, and finance-related inquiries
Requirements
- High school diploma or equivalent (additional education/training preferred)
- 1–3 years of experience in customer service, finance, or administrative roles
- Strong communication, organizational, and interpersonal skills
- Proficiency in Microsoft Office and ability to learn financial systems
- Demonstrated ability to work cooperatively with a professional and approachable demeanor
Benefits include:
- Starting Salary: $23.00+/hour DOQ
- Schedule: 27.5 hours per week (part-time), Shift time TBD
- Paid Time Off (PTO) Eligible
- Paid Village Holidays
- IMRF Pension Eligible
Become part of a supportive municipal team where your contributions make a real impact on the community!
Skills
Customer Service