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(USA) Senior Technology Operations

Walmart

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Salary
$80k – $155k
Location
(USA) ISD Office - DGTC AR BENTONVILLE Home Office, United States of America
Type
Full-time
Department
IT
Seniority
Senior
Education
Bachelor
Closing date
Today
Source
Workday

Description

Position Summary...

What you'll do...

Role summary:
The Senior Technology Operations role leads the planning, execution, and monitoring of complex technology programs, ensuring alignment with strategic objectives and operational goals. This position requires expertise in risk assessment, financial management, and stakeholder engagement to drive successful project delivery. The role fosters collaboration across teams to address challenges, optimize resources, and implement innovative solutions. By translating business needs into actionable technology initiatives, the incumbent supports continuous improvement and operational excellence, contributing to Walmart’s commitment to delivering value and advancing its technology landscape.
About the team:
Our team partners closely with Home Office, Store, and Logistics units to enhance customer service through advanced technology solutions. We deliver innovative digital tools across Walmart U.S., supporting a broad product range available online and in stores. Focus areas include digital signage for employees and facilities, improving communication and operational efficiency. Emphasizing continuous improvement and cross-functional collaboration, the team leverages advanced technologies to develop impactful software solutions aligned with Walmart’s strategic goals and customer needs. This environment fosters technical excellence and drives meaningful business outcomes.
What you'll do:
  • Lead program estimation, risk assessment, and mitigation efforts to ensure successful project completion.
  • Monitor and control program progress, coordinating cross-functional meetings to address schedule, risks, and dependencies.
  • Build stakeholder consensus through clear, concise communication and data-driven presentations.
  • Manage financial aspects including budgeting and cost monitoring for multiple projects.
  • Define program goals, deliverables, and schedules aligned with strategic objectives.
  • Support technology strategy by translating business needs into actionable solutions.
  • Drive continuous improvement by applying best practices and fostering collaboration across teams.

What you'll bring:
  • Proven expertise in program estimation, risk assessment, and mitigation for projects of small to medium complexity.
  • Strong knowledge of program monitoring, control tools, and reporting processes to ensure project milestones and timelines are met.
  • Effective communication skills to build stakeholder consensus and influence decisions using data-driven insights.
  • Experience in financial management, including budgeting and cost monitoring across multiple projects.
  • Ability to define program goals, deliverables, and schedules aligned with strategic objectives.
  • Understanding of technology strategies and their impact on business operations.
  • Demonstrated leadership in cross-functional coordination and change management.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills

Customer ServiceProject ManagementProgram ManagementChange Management

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