- Location
- Heraklion, Crete, Greece · published
- Department
- Retail
- Source
- Workable
Description
START NOW. LEAD INTO 2027
Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Hotel Concierge to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Welcome guests upon arrival and provide them with information about the hotel's facilities and services.
- Provide personalized recommendations and assistance to guests regarding local attractions, restaurants, transportation, and other services.
- Make reservations for guests and arrange for transportation, tours, and other activities.
- Respond to guest inquiries and requests promptly and effectively.
- Handle and resolve guest complaints or issues, escalating when necessary.
- Maintain accurate records of guest interactions and requests.
Benefits
Competitive salary package and additional benefitsCareer development within Greece's leading hospitality groupOpportunities for internal mobility and long-term career growthAccommodation (if necessary) and full boardTransportation support and/or travel expensesAccess to training and educational programsA dynamic and supportive working environmentEmployee discounts across Grecotel hotels and selected partner businessesA people-focused culture built on teamwork, respect and excellence