Patient Access Team Lead

Are you stuck in your current industry and afraid to make a change? Don't underestimate the value you could offer to leadership in healthcare. If you enjoy helping others and enjoy improving the experience for patients, then don't be shy and apply. We have the next big career opportunity for you that provides growth. Join our team, you bring the smile we'll bring the training.

 

ABOUT BONE & JOINT

Bone and Joint has one of the most comprehensive teams of orthopedic, pain management, podiatric, physical and occupational therapy experts in Northcentral Wisconsin. We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and we have numerous locations throughout Central Wisconsin. Our mission is to be the Best place for patients to receive care, the Best place for employees to work, and the Best place for physicians to practice medicine.

 

A DAY IN THE LIFE OF A PATIENT ACCESS TEAM LEAD

Working as a team lead will give you the opportunity to do various tasks. It's a mix of leading teams, customer service, scheduling, insurance verifications and patient interactions all rolled into one awesome job. Don't fear the unknown, our training is excellent, and we will get you up to speed in no time. Primarily, you'll be engaging with the team members and talking to patients over the phone or in person. You can expect to answer their questions, schedule, and check them in for appointments, verify insurance, and work closely with the nursing staff to ensure proper scheduling with providers.

 

QUALIFICATIONS FOR A PATIENT ACCESS TEAM LEAD

• High school diploma or equivalent

• Patience and ability to work with people at all levels, internal and external

• Compassion for Patients

• Excellent written and verbal communications skills

 

WORK SCHEDULE

Monday-Friday between 7am-5pm, occasionally Saturday's. 

 

READY TO JOIN OUR TEAM?

If you think you have what it takes to do this job, then the next step is to fill out our online application. Don't worry, the application is pretty simple as it asks for your resume and to answer some questions to help us get to know you better. We should warn you though, if you are selected to move forward in the hiring process, we will require that you provide us with further details to help us further understand your interest.