Inside Sales Representative

Nauset Disposal has an opening for an Inside Sales Representative to join our team in Plymouth, MA.

Hours: Monday through Friday – 8:00am to 5:00pm

Pay Rate: $26.00 per hour plus commission incentive

Position Overview:

The Inside Sales/Broker Representative will be responsible for generating new business opportunities, maintaining customer relationships, and driving sales in our disposal and recycling services. The ideal candidate will have a passion for sales, a strong understanding of customer needs, and the ability to manage and grow a sales pipeline. This position requires excellent communication skills, the ability to negotiate effectively, and a customer-first mentality.

Key Responsibilities:

• Sales Growth: Prospect and generate new sales leads through phone calls, emails, and other communication channels.
• Account Management: Manage a portfolio of existing customer accounts, ensuring satisfaction and retention by addressing any concerns or service-related issues.
• Brokerage Responsibilities: Collaborate with vendors and third-party service providers to facilitate solutions and ensure the best possible pricing and service offerings for clients.
• Client Engagement: Establish rapport with clients to understand their waste and recycling needs, provide tailored service options, and close sales.
• Market Knowledge: Stay up to date on industry trends, competitor activity, and new product offerings in the waste disposal market.
• Negotiation & Pricing: Negotiate contracts and pricing with clients, ensuring competitiveness while maintaining company profitability.
• Collaboration: Work closely with other departments (e.g., operations, logistics) to ensure smooth service delivery and customer satisfaction.
• Sales Reporting: Maintain accurate records of sales activities, pipeline progress, and customer interactions in the CRM system.
• Customer Support: Respond to customer inquiries and issues in a timely and professional manner, providing top-tier support and service.

What we need from you:

• 2+ year of inside sales, account management, or broker experience, preferably in the waste management, recycling, or related industry.
• Strong communication and interpersonal skills with the ability to build and maintain relationships.
• Excellent negotiation and problem-solving skills.
• Self-motivated, goal-oriented, and driven to succeed in a sales environment.
• Ability to work independently as well as collaborate with a team.
• Proficiency in CRM software (Salesforce) and Microsoft Office Suite.
• Experience in the waste management or environmental services sector is a plus.
• Ability to multitask and prioritize effectively in a fast-paced environment.

What you’ll get from us:

• Competitive Compensation
• 401(K) with company match; let us help you save for your future
• Healthcare; Medical, Dental, Vision
• Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
• Insurance: Life, Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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