Job Description:

Community Support Supervisor

Location: Kirksville, MO
Department: Centerstone – Youth Community Services
Employment Type: Full-Time
Schedule: Monday-Friday

Centerstone is seeking a compassionate and dedicated Community Support Supervisor to lead a team of Community Support Specialists serving youth and families throughout the Kirksville area. In this role, you will provide clinical guidance, supervision, and support to staff while ensuring high-quality, client-centered care that promotes positive outcomes for children, adolescents, and their families.

This position combines leadership, clinical expertise, and community collaboration to ensure services are delivered effectively, safely, and in alignment with evidence-based practices. If you are passionate about developing others, supporting behavioral health services, and making a meaningful impact in your community, we encourage you to apply.

Position Perks & Benefits

• 29 Days of PTO for full-time employees
• Comprehensive Benefits Package (health, dental, vision, life, retirement + more)
• 403(b) with up to 5% match
• Company-paid life insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Wellness & Employee Discount Programs
• Supportive team environment with opportunities for growth and skill development

What You'll Do

Team Leadership & Supervision

• Provide ongoing supervision, coaching, mentoring, and performance feedback to Community Support Specialists.
• Conduct regularly scheduled individual supervision sessions and team meetings.
• Support staff in effective time management, prioritization, and service delivery.
• Assist with hiring, onboarding, training, and professional development of team members.
• Complete performance evaluations and support corrective action processes when necessary.
• Serve as a clinical resource and backup support for staff during absences or complex situations.

Clinical Oversight

• Provide clinical consultation and guidance regarding treatment approaches and client care.
• Review and approve treatment plans, critical intervention plans, and required clinical documentation.
• Complete intake assessments, annual psychosocial assessments, and diagnostic evaluations within scope of practice.
• Develop and review strengths-based, client-centered treatment plans.
• Facilitate case staffing meetings and assist with determining appropriate levels of care.
• Participate in crisis response and intervention during business hours and on an as-needed basis after hours.

Quality & Compliance

• Ensure compliance with agency policies, regulatory standards, and documentation requirements.
• Review documentation regularly for quality, accuracy, and timeliness.
• Monitor service delivery and outcomes to ensure high-quality care.
• Report and escalate critical incidents according to policy.
• Review travel documentation and service records to verify accuracy and medical necessity.

Community & Client Support

• Collaborate with community partners, schools, healthcare providers, and other stakeholders to coordinate services.
• Accompany staff on community and home visits to support safety, service quality, and staff development.
• Promote positive relationships with clients, families, community organizations, and referral sources.
• Advocate for youth and families to ensure access to appropriate resources and services.

Additional Responsibilities

• Participate in organizational initiatives, quality improvement efforts, and strategic planning activities.
• Perform other duties as assigned to support department and organizational goals.

What We're Looking For

Knowledge, Skills & Abilities

• Strong leadership, coaching, and team development skills.
• Knowledge of behavioral health treatment, case management, and community-based services.
• Ability to effectively manage crisis situations and support clinical decision-making.
• Excellent communication, organization, and problem-solving skills.
• Strong knowledge of community resources and service coordination.
• Ability to build relationships with clients, families, staff, and community partners.
• Commitment to person-centered, strengths-based, and trauma-informed care.

Education & Experience

Preferred Qualifications

• Master's degree in Social Work, Counseling, Psychology, Sociology, Human Services, or a related field.
• Experience providing community-based behavioral health services.
• Previous leadership, supervisory, or team lead experience preferred.
• Proficiency with Microsoft Office and electronic health record systems.

Additional Requirements

• Valid driver's license or ability to obtain one within two (2) weeks of employment.
• Reliable transportation with current automobile insurance.
• Ability to travel throughout the service area and transport clients when necessary.

Employment Requirements

• Successful completion of criminal background, abuse/neglect, fingerprint, and driving record screenings.
• Current driver's license, acceptable driving record, and automobile insurance.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.