OCR Training Assistant *Remote/Hybrid*

OCR MISSION 

The Office of the Child’s Representative (OCR)'s mission is to give children and youth a voice in Colorado legal proceedings through high-quality legal representation that protects and promotes their safety, interests, and rights.  

OCR VISION 

Justice, opportunity, and healthy families for all court-involved children and youth.

OCR VALUES

• Accountability: Colorado’s children, attorneys, families, and communities can count on OCR to ensure that each decision we make and action we take advances our mission in a fair, equitable, inclusive, and transparent manner.

• Efficiency: OCR strives to accomplish its mission and conserve resources by streamlining efforts, adhering to deadlines, resolving conflict constructively, and honoring well-defined projects, processes, and roles. We balance our drive to achieve with thoughtful planning and implementation.

• Empowerment: OCR cultivates an environment of respect, honesty, and equity. We value the diverse experiences and expertise of the children we serve, our attorneys, and our staff. We invest time to reflect and connect, focus on strengths, value feedback, and recognize success. We stand for justice and support each other in our mission to empower children.

OCR OVERVIEW

OCR is an independent agency within the State of Colorado Judicial Branch that supports and oversees attorney guardians ad litem (GAL), child's legal representatives (CLR), and counsel for youth throughout the state.  OCR contracts with approximately 275 attorneys to provide these services and employs 12 attorneys and five case consultants in its Colorado Springs Office.  OCR is responsible for payment and oversight of attorney services in 11 case types, including but not limited to dependency and neglect (D&N), delinquency and direct file, domestic relations, probate, paternity, and truancy.  

GENERAL STATEMENTS OF DUTIES AND ESSENTIAL FUNCTIONS OF THE POSITION 

The OCR Training Assistant is exempt from overtime under the Federal Fair Labor Standards Act, serving at the pleasure of the Executive Director of the Office of the Child’s Representative. All prospective employees of the Colorado Judicial Branch are subject to background investigation prior to hiring.

OCR’s training program ensures that attorneys remain current in state and federal law and regulations, social science research, and evidence-based practices impacting the representation of children and youth.  The Training Assistant will provide project management along with technical and administrative support to the Training Director. 

Specific responsibilities include, but are not limited to:

Assist in the development and maintenance of a comprehensive training program ensuring attorneys remain current in state and federal law and regulations, social science research, and evidence-based practices impacting the representation of children and youth.

• Complete administrative tasks as assigned that contribute to the efficient and effective maintenance and delivery of the training program.

• Develop, implement, or maintain internal systems to maximize training delivery efforts, track attendance and training compliance.

• Work with staff to plan and implement new and ongoing training policies and procedures.

• Manage mentor program logistics and tracking.

Assist in the delivery of in-person and virtual trainings that are timely, accessible, and innovative.

• Effectively execute pre, post and day-of training and administrative tasks for all training events.

• Coordinate scheduling and communications on trainings with attendees, vendors, and venues.

• Lead technical facets of OCR trainings such as advertising, logistics, registration, and AV support as applicable.

• Organize and coordinate efforts to deliver OCR's 2 new contractor orientation trainings annually.

• Assist with the coordination, development and/or finalization of training agenda and materials to meet the unique need of each training.

• Support OCR's efforts to ensure training is accessible remotely by hosting virtual trainings on a variety of virtual platforms.

• Stay abreast of relevant programs, technology changes, enhancements, features, accessibility. 

• Assist with OCR's learning management system as assigned.

Assist in maintaining OCR's training resources and website.

• Create institutional memory by maintaining all training related issues, needs, materials and correspondence

• Ensure all training related materials and relevant supplemental resources are readily available to OCR attorneys

• Maintain, update, and enhance the OCR website as necessary

• Maintain, update, and distribute a monthly training email bulletin

Support OCR contract attorneys and staff by working collaboratively in all aspects of OCR's mission.

• Lend assistance to other staff as needed in completing tasks and meeting deadlines in a manner effective and efficient for the staff.

• Assume responsibility for additional tasks as necessary consistent with instructions provided by staff and the Training Director.

• Support OCR programs, priorities, and goals.

Execute tasks effectively to meet the needs of OCR programs, processes, and procedures.

• Ensure information for all events and program maintenance is accurate, complete, and up to date.

• Ensure accuracy and thoroughness in finalizing projects. 

• Effectively consider and address the user experience in tasks and assignments.

• Ensure processes, tracking, policies, and program maintenance are aligned with OCR's existing agency-wide processes, resources, and systems.

Applications will be considered from residents and non-residents of Colorado.  Non-residents must be willing to move to Colorado upon hiring.

MINIMUM EDUCATIONAL / PROFESSIONAL QUALIFICATIONS:

Applicants must have a bachelor's degree (B.S. or B.A.) in business, public or court administration or related field from a four-year accredited college or university or an associate degree and two years of relevant administrative assistant or training experience or graduation from high school or equivalent and five years of relevant administrative assistant or training experience.  

The ideal Training Assistant will have:

• Demonstrated experience with the planning, coordination and/or execution of training or other event types

• Proficiency in the following platforms and programs: Zoom Meeting, Zoom Webinar, Camtasia, Canva (or other graphic design tool), MailChimp (or other email marketing platform), TalentLMS (or other relevant online learning management system)

• An understanding of OCR’s cases and attorney services

• The ability to adapt quickly to changing environments, work processes, responsibilities, priorities, strategies

• Value teamwork, take initiative, and are diligent, detail-oriented, and able to prioritize effectively  

The successful candidate will be proficient with telephones, copiers, computers, paperless task completion, and the Microsoft Office Suite and will have experience supporting multiple staff and working in a fast-paced, fluid environment. Candidates must demonstrate excellent customer service, interpersonal, and communication skills and must possess the self-motivation required to learn the work, perform consistently, stay organized, and offer solutions, while following directions from the Training Director regarding projects and task priorities.

WORK ENVIRONMENT

This position will begin 100% remotely (working from home with an eventual transition to a hybrid return to the office).  Preference will be given to applicants within the Denver metro area.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  This position occasionally handles urgent situations and may be frequently subject to interruptions, multiple calls and inquiries.  

OTHER DUTIES/TRAVEL

The OCR is a small office that must adapt to changing needs quickly, and special projects or duties outside the primary scope of the position may be assigned by the supervisor or Executive Director.  The OCR serves the entire state of Colorado, and agency needs may require travel to events outside of the Front Range, including meetings and conferences (state and national). The estimated amount of work time related to travel outside of the Front Range for this position is less than 20 percent.

HOW TO APPLY:

Application packet must include the following:

1. Cover letter 

2. Resume (Please note that per C.R.S. 8-2-121 Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.)

3. Minimum of three professional references 

4. In a separate document, please provide a written response to the following two prompts:

• Please describe your experience with event planning.  What type/size of events were you doing and what was your role in the process?

• Tell us about a project you coordinated or helped coordinate at work. What was your role and approach to planning and implementation?

Email the application packet to [email protected] by the closing date.

Applications will not be considered that are late, contain documents that are illegible, incomplete or are in a file format we cannot open or read (PDF preferred, Microsoft Word is acceptable).  Be sure your application materials specifically address your experience and qualifications for the position described in this document.  Successful applicants will be contacted to schedule a virtual or in-person interview.  Applications received after the closing date/time will not be considered.

The Office of the Child’s Representative is committed to providing an environment free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. The OCR is an equal opportunity/affirmative action employer fully committed to achieving a diverse work force.  The OCR invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality and perspective of GAL, CFY and CLR practice.