COMMUNICATIONS COORDINATOR

Description

The Communications Coordinator serves as the City's lead communications project coordinator, responsible for planning, developing, and executing content that strengthens public trust, promotes transparency, and communicates City initiatives, services, programs, and priorities.

This position will help coordinate the workflow of communications projects from concept through completion and ensures messaging is accurate, timely, engaging, and consistent with the City's brand and strategic objectives.

This position works under general supervision, independently developing work methods and sequences.  

Specific Duties and Responsibilities:

• Serves as the primary coordinator for communications projects, ensuring work progresses efficiently from planning through execution.
• Collaborates with City departments to identify communications opportunities and develop effective messaging strategies.
• Coordinates and prioritizes multiple communications projects simultaneously while balancing competing priorities and deadlines.
• Develops engaging digital content across websites, email newsletters, social media platforms, YouTube, and emerging communications channels.
• Maintains the City's websites by ensuring content is accurate, timely, accessible, and user focused.
• Develops and maintains editorial calendars supporting proactive communications planning.
• Supports public information efforts during emergencies, service interruptions, major events, and other time-sensitive situations.
• Serves as the communications liaison for City departments, building relationships that encourage proactive planning, collaboration, and effective storytelling.
• Coordinates development of graphics, publications, presentations, advertising, signage, and other communications materials.
• Collaborates with other communications staff to develop integrated multimedia communications.
• Ensures all communications materials maintain consistent branding, messaging, and visual identity.
• Serves as a resource to communications staff by sharing technical expertise, promoting collaboration, and helping maintain quality standards.
• Researches emerging communications trends, technologies, and best practices and recommends innovative solutions.
• Analyzes communications effectiveness through websites, social media, and marketing data.
• Develops reports and recommendations that improve public engagement and communications performance.

Additional Duties:

• Performs general administrative/office duties as required.
• Maintains any assigned equipment in safe and good operating condition.
• Demonstrates professionalism, sound judgment, and exceptional customer service.
• Maintains confidentiality and exercises discretion when handling sensitive information.
• Adheres to Employee Handbook and other relevant policies and procedures.  
• Maintains regular and dependable attendance.
• Occasionally works evenings, weekends, holidays, and emergency activations.
• Performs other appropriate duties as assigned.

Hours: 8:00 AM to 5:00 PM, M-F; with additional hours as needed

Salary: Minimum $70,326; Compensation will be determined based on experience, skills and qualifications.  

In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (low cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Retirement System).

OPENED UNTIL FILLED

The City of Greer is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

ONLY THOSE CANDIDATES CONSIDERED FOR AN INTERVIEW WILL BE CONTACTED 

Requirements

EDUCATION, SKILLS, AND EXPERIENCE - REQUIRED

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Mass Communications, Digital Media, Graphic Design, or a closely related field.
• Four (4) years of progressive professional experience in communications, journalism, marketing, public relations, public information, or a related field; or an equivalent combination of education, training, and experience.
• Excellent writing, editing, proofreading, and storytelling skills.
• Experience coordinating communications projects with multiple stakeholders and competing priorities.
• Experience creating content for websites, social media, email marketing, print publications, and other digital communications platforms i.e. multimedia production, graphic design and photography
• Working knowledge of media relations and public information practices.
• Proficiency with Adobe Creative Cloud, Canva, Microsoft 365, website content management systems, and digital communications tools.
• Strong knowledge of AP Style and communications best practices.
• Experience using analytics to evaluate communications effectiveness.
• Excellent interpersonal, presentation, facilitation, and relationship-building skills.
• Must possess a valid state-issued drivers’ license.

Skills: 

• Digital Communications
• Public Information
• Media Relations
• Storytelling
• Website Maintenance
• Social Media Strategy
• Community Engagement
• Project Coordination
• Collaboration
• Influential Leadership
• Relationship Building
• Problem Solving
• Critical Thinking
• Time Management
• Organization
• Adaptability
• Innovation
• Creativity
• Customer Service
• Professional Judgment
• Ethics & Confidentiality
• Accountability

 EDUCATION, SKILLS, AND EXPERIENCE – PREFERRED

• Experience working in municipal government or another public-sector organization.
• Experience coordinating cross-functional communications projects.
• Experience with crisis communications or emergency public information.

Mental & Physical Demands – ADA Guidelines

Instructions: Indicate the level of mental and physical demand required for the position by marking C, F, O, or N/A next to each item.

Definitions:  

C – Constantly (More than 66% of the time; 5.5+ hours/day)  

F – Frequently (33%–66% of the time; 2.5–5.5 hours/day) 

O – Occasionally (Up to 33% of the time; 0–2.5 hours/day) 

N/A – Not Applicable

Physical Demands:

Stand: F  

Walk: O  

Sit: F  

Handling / Fingering: O 

Reach Outward: O  

Reach Above Shoulder: O  

Climb: O  

Crawl: O  

Squat or Kneel: O  

Bend: O  

Lifting Requirements:

10 pounds or less: F  

11 to 20 pounds: F  

21 to 50 pounds: O  

51 to 100 pounds: N/A  

More than 100 pounds: N/A

Pushing and Pulling Requirements:

12 pounds or less: F  

13 to 25 pounds: F  

26 to 40 pounds: O  

41 to 100 pounds: N/A  

More than 100 pounds: N/A