Front Office Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

The Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and providing administrative support to ensure smooth daily operations. This role requires excellent communication skills, professional demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

Reception and Visitor Management

• Greet and welcome visitors, clients, and guests in a professional and courteous manner
• Manage visitor registration process, issue visitor badges, and maintain visitor logs
• Direct visitors to appropriate personnel or meeting rooms
• Ensure reception area is clean, organized, and professionally presented at all times
• Monitor and manage access control systems

Communication Management

• Answer, screen, and forward incoming phone calls professionally
• Handle email inquiries and respond promptly to general information requests
• Manage internal and external correspondence
• Coordinate with various departments to facilitate communication flow
• Maintain updated contact directories and distribution lists

Administrative Support

• Schedule and coordinate meeting room bookings
• Arrange catering and refreshments for meetings when required
• Manage incoming and outgoing mail, couriers, and deliveries
• Maintain office supplies inventory and place orders as needed
• Process expense reports and maintain petty cash records
• Assist with travel arrangements and accommodation bookings

Office Management

• Support facility management with maintenance requests and vendor coordination
• Monitor and report building access issues or security concerns
• Coordinate with cleaning and maintenance staff
• Assist in organizing company events and employee engagement activities
• Maintain office equipment and arrange for repairs when necessary

Documentation and Reporting

• Maintain accurate records of visitors, calls, and correspondence
• Prepare and distribute reports as required
• Update and maintain employee contact information databases
• File and archive documents systematically

Required Qualifications

Education

• High school diploma or equivalent required
• Bachelor's degree in business administration or related field preferred

Experience

• Minimum 1-2 years of experience in front office, reception, or administrative role
• Experience in corporate environment preferred
• Customer service experience highly desirable

Skills and Competencies

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with office equipment (printers, scanners, phone systems)
• Basic knowledge of visitor management systems
• Typing speed of at least 40 words per minute

Core Competencies:

• Excellent verbal and written communication skills
• Strong interpersonal and customer service orientation
• Professional appearance and demeanor
• Ability to multitask and prioritize effectively
• Strong organizational and time management skills
• Attention to detail and accuracy
• Problem-solving abilities and initiative
• Discretion and ability to handle confidential information
• Adaptability and flexibility

Personal Attributes:

• Friendly, approachable, and helpful attitude
• Calm under pressure
• Reliable and punctual
• Team player with positive attitude
• Cultural sensitivity and ability to work with diverse groups

Working Conditions

• Office-based role at reception desk
• Standard business hours (typically 9:00 AM - 6:00 PM, Monday to Saturday)
• May require occasional flexibility for extended hours during events or peak periods
• Predominantly sedentary work with some standing and light physical activity

Dress Code Requirements

Mandatory Professional Attire:

• 2 days per week: Traditional saree (professional draping style required)
• 3 days per week: Business suit (formal business attire)

All attire must be professional, well-maintained, and appropriate for a corporate front office environment. Specific dress code days will be communicated by management.

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.