Analyst, System and infrastructure operations, maintenance and development

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and help diagnose issues related to IT rollouts or upgrades in line with business needs and the functions of selected solution modules. You respond to moderately complex development and correction requests. You provide opinions in accordance with your discipline's rules and help develop recommendations and implementation plans. You develop tools, methods and processes and prepare the required documentation. Your projects and initiatives require comprehensive knowledge of your line of work. You share ideas. You help solve problems using your analytical skills and comprehensive knowledge of your line of business. You draw on your ability to manage complexity. You interact with stakeholders working in other fields. You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to:

• Help clients define their needs. Identify, input, analyze and interpret the data and functional specifications required to inform decision-making on choosing appropriate IT solutions and developing applications. 
• Develop ways to implement functional testing strategies.
• Analyze risks. Write reports and test cases and make recommendations. Provide advice on how to implement recommendations.
• Help prepare and propose action plans to develop and roll out solutions and address issues in accordance with rules and parameters.
• Develop and write methods, processes and execution and production files.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Information technology (FG)

Unposting Date

2026-08-5