Job Description

Primary Responsibilities

•            Develop and maintain professional customer relationships to support long-term business partnerships.

•            Act as a trusted advisor to professional customers, offering product recommendations and stocking solutions that align with their business needs.

•            Ensure the accuracy and efficiency of all commercial stocking programs.

•            Maintain stocking programs in company systems such as APEX, APAL, and Salesforce.

•            Maintain a high standard of customer service, presenting a professional and approachable demeanor.

•            Achieve personal sales and service objectives, contributing to overall market growth.

•            Maintain compliance with fleet safety requirements (MVR Driver-Certified) for product deliveries.

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Secondary Responsibilities

•            Collaborate with Commercial Account Managers (CAMs) and Commercial Sales Managers (CSMs) for customer and territory alignment.

•            Assist with delivery and setup of stocking products as needed.

•            Maintain strong communication and coordination with local CAMs to ensure customer needs are met.

•            Proactively engage with store personnel to ensure service levels and stocking expectations are consistently maintained.

•            Provide back-up support to Professional Services teams at store locations when needed.

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Key Success Factors

•            Excellent communication skills to build and maintain strong customer relationships.

•            Ability to locate and stock parts efficiently.

•            Strong safety knowledge and adherence to fleet safety requirements.

•            Proficiency in operating inventory systems and store equipment.

•            Comprehensive knowledge of automotive parts and systems.

•            Strong sales skills to support commercial customer needs.

•            Ability to multi-task, stay organized, and work effectively in a fast-paced environment.

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Required Qualifications

Essential Skills & Competencies

•            Working knowledge of automotive systems, particularly consumable stocking products.

•            Ability to speak and write English (Spanish is a plus).

•            Strong interpersonal skills to communicate effectively with customers, peers, and management.

•            Ability to read and interpret documents such as safety rules, operating instructions, procedure manuals, and parts catalogs.

•            Strong mathematical skills to perform calculations related to pricing, inventory, and sales.

•            Strong organizational skills with the ability to manage multiple responsibilities efficiently.

•            Ability to work flexible schedules, including evenings, weekends, and holidays as needed.

Education & Certifications

•            High school diploma or GED required.

•            ASE certification preferred, but not required.

•            Valid driver’s license with fleet safety certification (MVR Driver-Certified) required.

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Physical Demands & Work Environment

The physical demands of this role include:

•            Frequent standing and walking throughout the workday.

•            Ability to talk, hear, and use hands and fingers for handling and operating products.

•            Ability to stoop, kneel, crouch, and reach with hands and arms.

•            Frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds.

•            Specific vision abilities required, including close vision, distance vision, color vision, depth perception, and focus adjustment.

Work Environment

•            Primarily an indoor work environment, but occasional exposure to various weather conditions when working outdoors.

•            Occasional exposure to moving mechanical parts, high places, chemicals, electrical hazards, and vibrations.

•            Moderate noise level typical in automotive parts environments.

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Why Join Advance Auto Parts?

•            Work in a dynamic, fast-paced environment with opportunities for growth.

•            Build relationships with professional customers and industry experts.

•            Gain valuable hands-on experience with automotive parts and stocking programs.

•            Competitive pay and benefits package

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

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