Table Games Floor Manager - MGM National Harbor

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Are you a dynamic leader with a passion for world-class hospitality? As a Table Games Floor Manager at MGM National Harbor, you won't just oversee the action—you will drive it. In this pivotal role, you’ll support our Table Games Operations by championing a high-performing team, ensuring flawless game protection, and delivering the unforgettable, premier guest service that defines the MGM Resorts brand. If you are an encouraging mentor with sharp operational acumen with a commitment to regulatory excellence then we want to hear from you. Apply today and elevate your career with the leader in entertainment!

THE DAY-TO-DAY:

• Oversee daily table games operations for the assigned floor area, including game protection, identification of irregularities or cheating, resolving guest concerns, and adjusting employee table assignments as needed to meet business demand. Ensure that games are dealt with a high degree of proficiency.

• Support all duties assigned to the Table Games Operations Manager by assisting with task completion and by serving as the Table Games Operations Manager designee as needed.

• Ensure compliance with all policies, operating procedures, training programs, manuals, staffing levels, and guest experience expectations.

• Ensure the compliance of games within the Gaming Control Board rules and regulations, and notify surveillance, property leadership, and the GCB if any tampering or cheating is suspected.

• Notifies management of any unusual events, circumstances, missing items or alleged theft.

• Assist the Table Games Operations Manager to interview, select, train, supervise, and counsel table games employees for the efficient operation of all table games operational functions for the assigned shift.

• Support the achievement of high levels of employee engagement through effective communication, recognition, coaching, training, and development.

THE IDEAL CANDIDATE:

• High school diploma, GED, or equivalent

• Two years of prior relevant experience

• Two years of table games dealing experience preferred

• Five years of supervisory experience preferred

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19847

Pay Range:

The pay range for this role is:

$81,300.00 - $108,400.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company’s incentive plan.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!