Hiring.Camp

VP of Deployment & Customer Operations

Teleo

·

2 days ago

Salary
$200k – $275k/yr
Location
Various
Workplace
Remote
Type
Full-time
Department
Operations
Seniority
VP
Source
Lever

Description

Teleo, a Havoc company, is a robotics company that transforms construction heavy equipment, including loaders, dozers, excavators, and trucks, into autonomous robots for commercial and defense applications. Our technology enables a single operator to supervise and control multiple machines simultaneously, delivering significant productivity gains while improving operator safety and comfort.

Teleo was founded by a team of experienced technology leaders who previously led the development of Lyft's Self-Driving Car program and Google Street View. Teleo recently announced its merger with Havoc AI, a fast-growing defense technology company developing coordinated fleets of autonomous maritime vessels.

This is a unique opportunity to join a team building technology with real-world impact. You will work on cutting-edge 100,000-pound autonomous robots and engineer complex systems at the intersection of hardware, software, robotics, and AI.


Teleo deployments are unlike traditional software implementations.

Every customer deployment involves a combination of heavy equipment, networking infrastructure, cellular connectivity, machine retrofits, software systems, field operations, operator training, commissioning, and ongoing customer success.

We are looking for an exceptional Head of Deployment & Customer Operations to build and lead the organization responsible for every customer engagement following contract signature.

You will own the successful delivery of Teleo deployments—from customer onboarding and site readiness through production operation and long-term customer success. Your organization will ensure that every deployment is executed safely, efficiently, and predictably while enabling customers to realize meaningful operational value from Teleo's technology.

You will work closely with Commercial, Engineering, Product, Manufacturing, Supply Chain, and Field Operations to build repeatable deployment processes, scale operational excellence, and create an outstanding customer experience.

As one of Teleo's senior leaders, you will play a central role in defining how the company scales customer deployments globally.

Skills

Program Management

Benefits

Opportunity to build and lead the customer deployment organization of a category-defining robotics company.Significant executive visibility and influence on company direction.Competitive executive compensation package, including meaningful equity.Flexible location with a highly collaborative Bay Area-based leadership team.The opportunity to shape how autonomous heavy equipment is successfully deployed and adopted across the world's largest industrial industries.100% Employer paid Health, Dental and Vision Insurance for you and your familiesLife Insurance (Employer Paid)Ability to participate in the companies 401k program (Matching)Unlimited PTO policy with an enforced 2 week minimumEquity PackageWork / Home Office StipendGlobal Entry16 Week Paid Parental LeaveMonthly Health and Wellness Stipend